Part-time Luminary

• Location:
  
  Coldwater, MI, 49306, United States
• Base Pay: $15.00 / Hour
• Employee Type:
  Part-Time
• Job Type: Part-Time

We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.

As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing, and committed to providing premium customer care for our customers, who are excited to represent our variety of top shelf flower, concentrates, and infused products. We’re looking for a long-term addition to our team: we’re committed to a future with the person who fills this position and request the same in return.

Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.

• Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment.
• Promote a positive, customer‑service‑oriented work environment, including greeting customers warmly when they enter.
• Comply with established state, local, and company policies and procedures.
• Stay up‑to‑date with new products, strains, changes in law, and industry trends to provide the highest level of customer service.
• Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information based on patient needs and requests.
• Advise patients on proper safety measures to follow when consuming cannabis.
• Maintain and use POS and METRC systems completely and accurately for all in‑store, online, and phone orders.
• Handle cash and discount applications completely and accurately.
• Verify proper paperwork, documentation, and  all customers and patients.
• Maintain proper patient information and records.
• Weigh and package products as needed.

• Exceptional interpersonal and customer service skills.
• Self‑motivated with a positive attitude, team‑oriented, and disciplined work ethic.
• Detail‑oriented; able to stay organized and on task in a fast‑paced environment.
• Previous retail cannabis experience strongly preferred.
• Experience handling cash transactions and maintaining a balanced drawer.
• Ability to perform to sales goals and team goals.
• 3+ years of experience in a retail environment.
• 2+ years of cannabis retail experience preferred.
• High School Diploma.

• Minimum of 21 years of age.
• Must pass any and all required background checks.
• Must remain compliant with all state and company rules and regulations.
• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.