IBIS Riverside - Food & Beverage Team Member

IBIS Coleraine Riverside - Food & Beverage Team Member

About Us

Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

What is the job?

Our F&B outlet makes memories for our guest. The sights, sounds, scents and, importantly, service. As a F&B Team Member you will welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you will create memories as delightful as the dishes. You must be able to work evenings and weekends.

16 hours

• Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
• Health Care Cash Plan
• Diamond membership of Kingsbridge Hospital Group
• Enhanced Pension Scheme
• Enhanced Maternity Pay
• Enhanced Paternity Pay
• Cycle to work
• Recruit a friend scheme
• Employee Appreciation and Social Events
• Employee of the Month Award
• £20 for completion of FLOW training
• Increased Annual leave with service
• Discount at Bodyscape – Employee rate and family and friend rate
• Cyrospa discount rate at Bodyscape
• Discount at Puregym
• Communication and advice on Health and Wellbeing
• Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group
• Work for globally renowned Hotel Brands
• Reward Club Incentive Scheme
• Hotel Incentive scheme
• Employee Assistance Programme (EAP) & Wellbeing App
• Perks & Discounts – access to perks and discounts on travels, shopping and much more

Your day to day

Food & Beverage

• Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you will turn our high standards into memorable meals for every guest
• Own your Work station – keep on top of supplies and equipment, and minimise waste
• Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
• Help create a safe space by following our safety procedures and wearing necessary protective equipment
• Be cleaner than clean – meet or exceed local cleanliness and hygiene laws
• Help with washing up and other kitchen duties when needed
• Give guests a better experience by helping with any queries or advice
• Wear your uniform with pride
• Take on other ad-hoc duties when the whole team needs to pull together.

What we need from you

Essential

• Compliant – as well as meeting local laws on food handling and serving alcohol, you will be abovethe minimum age required
• 6 months experience within a Food & Beverage/Waiting staff role
• Good communication and listening skills
• Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.

Desirable

• Experience with in a customer service role
• Experience with in the hospitality industry.

How do I deliver this?

Heartist Transforming” - Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.

Accor Hotels sees a “Heartist” in each employee — a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:

• Make guests feel welcome
• Make guests feel heart-warmed
• Make guests feel incredible
• Make guests feel like they belong.

There’s so much more to the job than we can capture here.…