More jobs:
Customer Service Associate
Job in
College Park, Fulton County, Georgia, USA
Listed on 2026-08-15
Listing for:
Hertz
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Provide customer service that is above and beyond to drive satisfaction and retention;
Resolve customer issues at the counter with hospitality and professionalism;
Serve as the primary Net Promoter Score liaison for management and communicate performance actions;
Analyze NPS results to identify causes and implement plans to improve guest satisfaction;
Coach and guide employees to understand customer needs and maintain policy discipline
Position Requirements
10+ Years
work experience
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