IT Support Services Program Manager; Contingent

• Full-time

Pro Sidian seeks an IT Support Services Program Manager located in Aberdeen Proving Ground, MD (or surrounding area) to support an engagement for Consolidated Manpower for IT Services for CECOM/C4

ISR on behalf of a Federal Government Agency. The Pro Sidian Engagement includes but is not limited to Information Technology Support Services for Command, Control, Communication, Computer, Intelligence, Surveillance & Reconnaissance (C4

ISR) objectives related to on‑site professional support services for six (6) distinct

Functional Area

s (FA’s) of Facility Lobby Receptionist (FA
1), Electronic Security System, Software/Hardware (FA
2), Enhanced Automated Data Processing (ADP) Support Services Support (FA
3), 5

BARS Service, Support And Wireless Non‑Secure Internet Protocol Router Network Connectivity (FA
4), Emergency IT Support Services, ADPE Equipment Maintenance & Repair (FA
5), and Information Technology Relocation And Rigger Support Services (FA
6).

Program Manager performs day‑to‑day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities. Demonstrates written and oral communication skills. Establishes and alters contract management to direct effective contract support activities.

This position is related to non‑personal service to: provide competent leadership, and highly specialized support and technical guidance for the planning, development and execution of the entire Technology Support lifecycle. Serve as a technical expert for Business Analysis and Management Support Team related activities with specialized experience in current Business Analysis and Management Support benchmarks, practices and testing methods.

The Program Manager shall be responsible for the overall contract performance and shall not serve in any other capacity under this contract. Organizes, plans, directs, staffs, and coordinates the overall program effort; manages contract and subcontract activities as the authorized interface with the Contracting Officer (CO), Oversight Manager (OM), The Federal Government Agency management personnel, and customer agency representatives; ensures compliance with Federal rules and regulations.

Shall have demonstrated communications skills with all levels of management. Establishes and alters (as necessary) management structure to effectively direct contract support activities.

Meets and confers with The Federal Government Agency management and technical personnel regarding the status of specific contractor activities and problems, issues, or conflicts requiring resolution. Responsible for assembling the task team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure the timely completion of the task's milestones and final acceptance.

Must be familiar with the systems scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. Shall be capable of negotiating and making binding decisions for the company. Shall have extensive experience and proven expertise in managing similar multi‑task contracts of this type and complexity. Shall have extensive experience supervising personnel.

Shall have a thorough understanding and knowledge of the principles and methodologies associated with program management, contractor management, and financial management. Shall have experience and knowledge in subcontractor management, quality assurance metrics and techniques, and configuration management tools. Shall have extensive IT knowledge and experience, and proven expertise in developing and promoting innovation in software development projects and IT contracts.

Possesses the ability to assess and apply multiple organizational, and management improvement techniques in a government environment. Ensures all work products are complete, accurate and conform to The Federal Government Agency standard. Has the ability to create, assess performance measurements and…