Netsuite​/Salesforce Senior Application Administrator

Netsuite/Salesforce Senior Application Administrator

Locations:
Bothell, Washington;
College Park, Maryland;
Remote (U.S.)

About IonQ: IonQ, Inc. (NYSE: IONQ) is the world’s leading quantum platform and merchant supplier, delivering integrated quantum solutions across computing, networking, sensing, and security. The company’s newest generation of quantum computers, the IonQ Tempo, is a cutting‑edge system that has helped partners such as Amazon Web Services and AstraZeneca achieve significant performance gains.

Location: This role can work onsite or hybrid from our College Park or Bothell offices, or be fully remote for the right candidate.
Travel: Up to 10%, domestic or international.

The Role: We are seeking a strategic and hands‑on Business Systems Manager to lead the administration and optimization of our core enterprise applications. The role is responsible for the security, health, and roadmap of our Salesforce (CRM) and Net Suite (ERP) environments and ensures the systems are secure, scalable, integrated, and deliver maximum value to internal stakeholders.

• Serve as the Internal Product Owner for Salesforce and Net Suite, aligning technical capabilities with business goals.
• Manage the evaluation, selection, and implementation of third‑party add‑on applications (e.g., CPQ, Celigo, Avalara).
• Manage system security, user permissions, and compliance (SOX/GDPR) across both platforms.
• Develop and maintain a help‑desk ticketing infrastructure to assist users with technical requests.
• Partner with Sales, Finance, and Marketing leadership to translate business requirements into technical specifications.
• Lead IT integration work streams for corporate acquisitions, overseeing the seamless migration of newly acquired entities into Net Suite.
• Oversee integration middleware (e.g., Boomi, Celigo, Mule Soft) to ensure reliable data exchanges.
• Facilitate User Acceptance Testing (UAT) and provide post‑deployment support for major system updates.

• 5+ years of experience managing enterprise systems, with at least 3 years specifically overseeing Salesforce and Net Suite.
• Strong understanding of the Lead‑to‑Cash process and data flow from Opportunity to Invoice.
• Preferred certifications (Salesforce Certified Administrator, Platform App Builder, Net Suite Administrator, ERP Consultant).
• Experience leading complex system migrations or implementations using Agile or Waterfall methodologies.
• Advanced proficiency in data mapping and reporting across multiple platforms.
• Experience managing Salesforce within FedRAMP‑authorized environments.

• Ability to explain complex API limitations to a Finance Director and business requirements to a Developer.
• Design systems that can handle 10× the current volume, not just fix today’s problems.
• Detail‑oriented focus on the impact of small changes, such as a Salesforce picklist, on Net Suite’s General Ledger.

The approximate base salary range for this position is $111,692 – $145,649. Total compensation includes base, bonus, equity, and benefit options such as medical, dental, vision plans, 401(k) matching, unlimited PTO, paid holidays, parental/adoption leave, legal insurance, and a home‑technology stipend.

At IonQ, we believe in fair treatment, access, opportunity, and advancement for all employees. We are committed to creating an environment where individuals feel welcomed, respected, supported, and valued. We are proud to be an Equal Employment Opportunity employer and welcome candidates of all backgrounds.