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IT Solutions Engineer — Security Tech Startup
Job in
College Park, Prince George's County, Maryland, 20741, USA
Listed on 2026-07-15
Listing for:
Untethered Labs
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Untethered Labs in College Park, MD, is seeking a customer-facing IT support professional. You will interact with client stakeholders to address complex process needs and provide on-demand technical solutions in a fast-paced startup environment.
Responsibilities include Tier 2/3 support via screen sharing and calls, suggesting feature improvements from user feedback, and documenting issues for efficient resolution. Prior AD management and Zendesk experience are highly valued.
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