Retail Display Installer – Technology

Overview

Retail Display Installer – Technology

Location:

Travel up to 90 miles from home on average; paid drive time and mileage reimbursement.

Schedule:

Monday–Friday; weekends are not required.

Role: 2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks.

• Installing and updating sales floor fixtures and endcaps
• Performing build-outs, resets, and display repairs
• Following plan-o-grams and client-specific directives
• Work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally
• Manage store-level relationships and ensure top-quality execution on every project

• Hourly pay starting at $17.50 per hour, based on experience and location
• Next-day pay on demand with Daily Pay
• Paid drive time and mileage reimbursement
• Job assignments are available Monday–Friday; weekends are not required
• Paid training
• Flexible self-scheduling options and fixed shifts based on availability
• Minimum of 20 hours of fieldwork within a rolling 30-day period
• Variety of projects and clients

• Key responsibilities include communicating with field services management within 24 hours of contact
• Keep availability updated and accurate
• Complete all assigned jobs on or before scheduled end dates
• Install and build displays, end caps, and fixturing
• Complete forms, images, and surveys associated with each job before leaving the site
• Maintain displays according to planograms and client requests
• Conduct break-fix repairs to ensure displays and fixtures are functional
• Participate in early morning installations and team installations; provide solution feedback
• Manage virtual software and ensure timely task execution
• Contribute to team success by assisting others as needed
• Submit accurate timecards and report anomalies daily
• Work independently in a fast-paced environment
• Complete training and certification programs
• Track and communicate activity via designated systems
• Available for weekend assignments as needed

• Hours and locations may vary week to week, including occasional weekends; some early morning hours may be required
• Accept and schedule all assigned jobs within 48 hours of receipt

• Follow directives and execute tasks fully and completely
• Collaborate with the shared services team to drive solutions and operational efficiencies

• Build and maintain strong relationships with the shared services team, clients, retailers, and stakeholders
• Cultivate collaboration and communication with internal teams and field representatives

• Demonstrate professionalism and strong leadership while representing the company
• Foster a positive work environment and maintain transparent, respectful communication
• Collaborate across all company areas to ensure alignment and operational success

• Ensure customer and client satisfaction is met and continually improved according to field KPIs
• Be open to feedback

• Must be 18 or older (insurance requirements)
• Must be authorized to work in the United States

• Flexible availability Monday through Friday
• Weekend and holiday availability as needed
• Early morning and late-night availability as needed
• Minimum 20 hours of fieldwork within a rolling 30-day period

• Climb a ladder up to 10 feet
• Safely lift and carry up to 60 lbs
• Able to kneel, walk, crouch, bend, reach overhead

• Ability to adjust to changing tasks and environments

• Effective communication via phone, text, and email
• Use a smartphone to clock in/out, upload photos, and access apps
• Respond to field services management promptly (within about 24 hours, varying by project)

• High school diploma or equivalent typically required
• Retail or merchandising experience beneficial but not mandatory

• Installation and merchandising experience
• Proficiency with hand and power tools
• Ability to follow planograms and…