Product Quality & Recovery Associate

Job Type & Hours

JOB TYPE:
Permanent, Full-time

HOURS:

Hourly role. 34-40 Hours/week
Retail environment, must have open availability Monday through Sunday
Pay range: $19.91 to $28.12

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

• Generous paid time off, holiday and sick time
• Wisely Pay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• Kinder Care tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.
• Must complete a background check and a drug test as a condition of employment for this position.