Administrative Associate III, Employee Relations

Job Overview

Administrative Associate III, Employee Relations Agency – Texas A&M University Department Human Resources. Proposed minimum salary: $19.00 hourly.

Job location:

College Station, Texas. Job type:
Staff.

The Administrative Associate III, under general supervision, performs daily office support activities to ensure efficiency and effectiveness for the office. Promotes a respectful, positive, and welcoming environment and maintains professional staff and client relationships.

• Manages the Employee Relations ticket system and assigns job tasks to respective Employee Relations team members.
• Maintains the records management system while training staff and ensuring its organization.
• Manages records retention and destruction of all ER records in compliance with the State of Texas State Library and Archives Commission and Texas A&M System’s Record Retention schedule.
• Serves as the departmental contact for Texas Workers’ Compensation (TWC), Unemployment Claims, Open Records, Subpoenas, and Workers Compensation.
• Works directly with campus departments to provide necessary documents, forms, and information to external agencies (TWC, TAMU System Risk and Compliance Office, etc.) and internal departments (Records Office, DREC, etc.).
• Acts as a point of contact in Workday for review/approval of Involuntary Terminations and End-Additional Job processes.
• Provides assistance and contacts for customer questions regarding general complaint procedures by phone, email, or in‑person.
• Compiles monthly Employee Relations statistics reports and provides reconciliation.
• Maintains Outlook calendars of Employee Relations staff and provides entries as needed.
• Collaborates with other HROE administrative staff as needed.
• Prepares, modifies, and verifies documents; performs editing and proofreading with high accuracy.
• Schedules conference rooms, video conferencing via Zoom or Teams, and assists with coordinating other office events.
• Maintains office supply inventory and makes purchases.
• Coordinates facilities and equipment maintenance.
• Assists with tracking assigned University property within the office.
• Assists in coordinating receiving, sorting, and routing of mail.
• Cross‑trains staff and student employees as needed.
• Performs other duties as assigned.

High school graduation or any equivalent combination of education and experience. Three years of experience in general office or clerical work.

• Associate’s or Bachelor’s degree in Human Resources or related field.
• Past experience working in higher education.
• Past experience in Human Resources or Legal settings.
• Proven computer skills with Microsoft programs such as Outlook, Word, PowerPoint, Excel.
• Current working knowledge of Workday.

Ability to work with sensitive information and maintain confidentiality; working knowledge of word processing, spreadsheet, and database applications; excellent customer service skills; strong verbal and written communication skills; strong interpersonal and organizational skills; professionalism and composure; proactive mindset; general office skills, competency with technology and digital applications; attention to detail; multitasking and cooperative teamwork.

This position is security‑sensitive, requiring handling of Protected Health Information (PHI) and other highly confidential information. Compliance with state and federal laws, Texas A&M University System/TAMU policies, regulations, rules, and procedures is mandatory. All tasks must be performed safely, adhering to system and university safety requirements. Applicants will be subject to a criminal history investigation, and employment is contingent upon verification of credentials and other required information.

Equal Opportunity, Veterans, Disability Employer.