Recruitment Operations Program Assistant

Recruitment Operations Program Assistant

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are:
Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

The Office of Undergraduate Recruitment handles freshman, transfer, international, and other prospective students who wish to apply to Texas A&M University. The office is also responsible for recruiting and enrolling an academically prepared student body geographically and economically varied. In addition, Undergraduate Recruitment also offers several opportunities for prospective students and their families to visit campus throughout the year to learn about the rich traditions and culture of Texas A&M University.

The Program Assistant – Recruitment Operations provides administrative, digital engagement, and customer service support for Texas A&M University's Undergraduate Recruitment team. This role is ideal for a detail-oriented individual with strong writing skills, an interest in digital communications, and the ability to manage administrative processes efficiently. The Program Assistant will play a key role in supporting admitted students and their families by assisting with matriculation initiatives, expense management, and digital storytelling.

Salary: $16.25/Hourly

Additional Information:
This is a part time position, hours may vary

Cover Letter & Resume: A cover letter and resume are strongly recommended

Required Education

• Bachelor's degree

Preferred Qualifications

• Bilingual in Spanish
• Degree in English Writing
• Experience in CampusESP or Zee Mee
• One year of experience working with Undergraduate Recruitment at Texas A&M University

Knowledge, Skills, and Abilities

• Excellent interpersonal, verbal, and written communication skills.
• Organization skills.
• Ability to multi-task and work cooperatively with others.

Responsibilities

Digital Engagement Initiatives

• Writing and editing blog-style articles for CampusESP, Zee Mee, and other engagement platforms.
• Developing and maintaining a digital content strategy that includes both current news and evergreen content to ensure consistent engagement.
• Generating original content ideas, conducting research, and capturing student success stories to highlight campus life.
• Monitoring engagement analytics and tracking key performance indicators (KPIs) to assess content effectiveness.
• Collaborating with university departments to gather information, revise content, and ensure alignment with institutional messaging.
• Assisting with proofreading digital newsletters, print materials, and departmental presentations.

Administrative Support

• Processing and reconciling expenses using Texas A&M's financial systems, including Laserfiche and Emburse, while ensuring compliance with university and system policies.
• Coordinating with Academic Affairs Business Services for purchases, interdepartmental transfers, and vendor payments.
• Maintaining accurate expense records, tracking program costs, and providing leadership with financial summaries to assess program budgets.
• Serving as a liaison between the Recruitment Operations team and key administrative offices, including TAMUHR, Transportation Services, and the Business Office.
• Organizing and maintaining electronic files, records, office supplies, and equipment to support daily operations.

Customer Service & Program Coordination

• Gaining a knowledge base of Recruitment and Admissions procedures to assist with phone and in-person inquiries.
• Monitoring and responding to the Aggiebound email inbox, addressing information requests from prospective students, high schools, and educational organizations.
• Assisting with risk management compliance, including the collection and verification of student liability forms.
• Serving as a point of contact for internal units and prospective student centers, relaying information from the Assistant Director of Recruitment Operations as needed.
• Occasionally supporting the Peer Recruiter email inbox to respond to admitted student inquiries.
• May provide program support on…