Records Technician

Description

Under supervision of the Records Supervisor, the Records Technician performs a variety of specialized clerical and technical duties involved in processing various police records and reports in support of the Police Department's records function; enters, researches and assimilates data in a records management system; performs a variety of related office/clerical duties involving the maintenance of highly confidential records; and provides response to public inquires in a courteous and timely manner.

Duties and assignments may overlap depending on the operational needs of the department and staffing levels.

Distinguishing Characteristics

Police Records Technician I
- This is the entry-level class in the Police Records Technician series performing the more routine technical, office support, and clerical tasks and duties assigned to positions within this series while learning City and Departmental policies and procedures. Positions at this level are not expected to function with the same amount of program knowledge or level as positions allocated to the Police Records Technician II level and exercise less independent discretion and judgment in matters related to work procedures and methods.

Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Advancement to the Records Technician II level is based on demonstrated proficiency in performing the assigned functions and/or assessment that validates the performance of the full range of duties and is at the discretion of higher level supervisory or management staff.

Police Records Technician II
- This is the full journey level class within the Police Records Technician series performing the full range of technical, office support, and clerical tasks and duties assigned to positions within this series. Employees within this class are distinguished from the Police Records Technician I by the performance of the full range of office and administrative support duties as assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

Positions in this class series are flexibly staffed and are generally filled by advancement from the Police Records Technician I level, or when filled from the outside, require prior experience. Advancement to the Technician II level is based on demonstrated proficiency in performing the assigned functions that validates the performance of the full range of duties and is at the discretion of higher level supervisory or management staff.