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Lead Utility Customer Service Coordinator
Job in
College Station, Brazos County, Texas, 77840, USA
Listed on 2026-08-06
Listing for:
Gulfshoresal
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
City of College Station seeks a Customer Service Coordinator to oversee utility customer service operations, provide advanced support, and coach staff. You will handle escalations, ensure accurate billing, and coordinate with collections when needed.
The role demands strong leadership, communication, and analytical skills in a municipal setting. The position supervises Level I–III staff, addresses sensitive customer issues, and ensures timely utility billing and collections across electric,
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