Coordinator of Traveling Aggies
Listed on 2026-08-23
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Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep, Bilingual, Client Relationship Management
Description
WHAT WE CAN DO TOGETHERThe Association of Former Students engages and inspires the Aggie Network for Texas A&M University in perpetuating the Aggie Spirit. Through engagement programs, travel experiences, fundraising initiatives, and alumni services, we strengthen connections among former students, current students, faculty, staff, and friends of Texas A&M.
Our newest colleague will join the Former Student Engagement team in supporting and growing the Traveling Aggies program. This role serves as a key connection point between travelers and The Association, creating meaningful opportunities for former student engagement through exceptional travel experiences. The ideal candidate will demonstrate outstanding customer service, strong organizational skills, effective communication, and a passion for building lifelong relationships within the Aggie Network.
OURCULTURE AND BENEFITS
We work in an inclusive, professional, creative, and collaborative environment that delivers a strong positive impact to current and former students, faculty, and friends of Texas A&M University. Whether supporting travel experiences, coordinating engagement opportunities, cultivating donor relationships, or representing The Association around the world, this position offers meaningful opportunities for professional growth and development.
Professional development and continuous learning are core components of our culture. We encourage innovation, collaboration, and the use of modern tools and technologies to support our mission and enhance the member experience.
All full-time employees are eligible for generous Association-funded benefits, including health insurance, dental insurance, vision insurance, life insurance, retirement savings opportunities, disability coverage, paid holidays, and paid time off. The Association of Former Students is also a designated nonprofit employer for the Public Service Loan Forgiveness Program.
A CAREER WITH IMPACT AND MEANINGYour work will directly connect Aggies through unforgettable travel experiences that strengthen lifelong relationships with Texas A&M University and The Association. Through personalized customer service, strategic marketing efforts, donor engagement and travel program support, you will help bring the Aggie Network to life around the globe while advancing The Association's mission and fundraising efforts.
ESSENTIAL FUNCTIONS OFTHE ROLE
- Coordinate marketing and promotional aspects of the Traveling Aggies program.
- Collaborate with the Manager of Traveling Aggies to market and promote the Travel Program.
- Serve as an Association host and representative on numerous domestic and international travel programs annually.
- Develop and maintain strong relationships with travelers, prospective travelers and tour operators.
- Provide excellent customer service through multiple touch points between pre-booking to post-trip with personal communications to prospective and actual travelers.
- Work with Development team to identify potential donors.
- Promote the Endowed Century Club, Century Club, Aggie Ring Scholarship Program and capital projects to travelers.
- Support travel program operations, communications and administrative processes.
- Assist with yearly trip selection and program marketing efforts.
- Collaborate with Marketing and Communications teams to promote travel opportunities through digital and print channels.
- Contribute to Former Student Engagement events and Association-wide initiatives.
- Represent The Association and the Aggie Network with professionalism and integrity.
- Serve as an ambassador for the Traveling Aggies program and The Association.
- Coordinate day-to-day marketing and promotional activities for the Traveling Aggies program.
- Assist visitors, travelers and Association staff with travel information, reservations, modifications, cancellations and general inquiries.
- Respond to telephone, email and online inquiries regarding travel programs.
- Perform pre-trip and post-trip administrative duties, including documentation, data entry, filing, scanning and accounting-related support.
- Collaborate with the Manager of Traveling Aggies and Director of Former Student Engagement to develop travel programs.
- Support daily and monthly travel program marketing efforts through social media, newsletters, emails and other communications.
- Assist with the development and production of the annual Travel Guide.
- Promote the programs and events of the Travel Program and The Association.
- Support engagement events including away games, bowl games, Class Reunions, Coach's Nights, Constituent Network activities, Young Alumni events, and similar programs.
- Provide on-site support for Board and Leadership Council meetings and Association events.
- Participate in internal event teams, task committees, and departmental initiatives.
- Perform other duties as assigned.
- Actively contribute toward achieving organizational culture, engagement and fundraising goals.
- Participate in…
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