AV Technician

Audio Visual Technician

Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!

As a member of the Pyramid Global family, you'll enjoy comprehensive benefits including:

• $14/hr. – Biweekly (every two weeks)
• Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.

• Part-time: 8-29 hours per week depending on level of business forecasted
• Days of week/weekend scheduled will vary depending on level of business forecasted.

The Audio Visual Technician supports meetings, conferences, and special events by setting up, operating, and maintaining audio/visual equipment, including sound systems, projectors, cameras, lighting, computers, and related technology. This role works directly with clients, event planners, and hotel staff to provide exceptional service and ensure all AV needs are met with professionalism and efficiency.

This position is ideal for candidates with strong customer service skills who are eager to learn technical AV skills through hands-on experience and training.

Event Setup

• Set up audio/visual equipment according to event orders and client needs.
• Run cables, tape cords securely, and maintain safe pathways in event spaces.
• Climb ladders (up to 16 feet) for signage, lighting adjustments, or equipment placement.
• Transport equipment up to 75 lbs. using safe lifting techniques or carts.

Operation of AV Systems

• Operate projectors, microphones, mixers, speakers, cameras, lighting controls, computers, and other AV devices.
• Troubleshoot issues and assist clients with presentations and meeting tools.
• Monitor live events, making adjustments as needed to ensure smooth operation.

Client Service & Communication

• Greet clients professionally and confirm AV requirements prior to event start.
• Provide friendly, confident, service-oriented support throughout events.
• Communicate technical information in an easy, understandable way.
• Collaborate with Event Services and other hotel departments to ensure event success.

Maintenance & Inventory

• Clean, store, and maintain AV equipment.
• Perform basic repairs and report equipment issues.
• Track equipment usage and ensure adequate inventory for upcoming events.

Administrative Duties

• Review upcoming event orders to plan equipment use.
• Input basic documentation, logs, or inventories as required.
• Maintain organized work spaces and storage rooms.

What are we looking for?

Required:

• High school diploma or equivalent.
• Strong desire and ability to learn AV technology through on-the-job training.
• Excellent customer service and communication skills; ability to speak clearly and professionally with clients and colleagues.
• Basic computer literacy (email, file management, PowerPoint, etc.).
• Ability to lift 40 lbs regularly and safely handle equipment.
• Ability to work flexible hours; including weekends, mornings, evenings, and holidays based on event schedules.
• Ability to work independently and as part of a team.

Preferred (but not required):

• Experience with video conferencing platforms (Teams, Zoom, Webex).
• Exposure to audio/visual equipment, production, or event support.
• Prior hospitality or guest-facing experience.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.