Financial Aid Advisor - Processing

Position: Financial Aid Advisor I - Processing
Job Title Financial Aid Advisor I
- Processing Agency Texas  A&M University Department Scholarships  And Financial Aid Proposed Minimum Salary $21.64 hourly

Job Location College Station, Texas Job Type Staff Job  Description Who We Are The mission of Scholarships & Financial Aid is to provide students and their families with information and financial resources to attend Texas A&M University, along with support programs that promote higher education and developmental opportunities. We administer scholarships and financial aid, which include the following programs: grants, student loans, student employment, veteran educational benefits, athletic aid coordination, short-term loans, and emergency tuition and fee  addition, our office provides advising on the programs listed above.

Our office also assists students in gaining financial literacy knowledge through our Money Education Center. Our office is responsible for processing student aid and veteran educational benefits for College Station, Galveston, all Health Science Center sites and Qatar which totaled approximately $1 billion in financial aid assistance for the prior academic year.

What We Want Scholarship & Financial Aid is seeking a Financial Aid Advisor I who will be primarily responsible for financial aid processing. As a financial aid processor, this person will work with a team behind the scenes to process documents and review student files. We are looking for a detail-oriented individual who can work in a fast-paced environment, multi task, problem solve, and work with spreadsheets and data.

The ideal candidate will be passionate and enthusiastic about providing excellent service to students by timely working daily processing tasks.

What You Need to Know Salary Range : $21.64/hour Cover Letter & Resume: A cover letter and resume are strongly recommended

Other Requirements:

Occasional Travel May be asked to work weekends, holidays, and outside regular business hours during peak periods

Must comply with Texas A&M System Policy 07.02 Texas Higher Education Fair Lending Practices Must be in good standing on all Federal Student Loans. The U.S. Dept. of Education will not grant access to student loan data for any individual who is in default status. Access to such information is a necessity for this position. Must be able to rectify default status within three months of employment.

Good standing must be maintained for continued employment.

Essential Duties/Tasks Advising/Processing
- Under close supervision, learns to use discretion and independent judgment to advise and counsel students and their families on financial aid and scholarships. Learns how to and assists with reviews of student files and adjusts as needed. Learns the student financial aid/scholarship process and shadows team members. Learns how to award, revise and/or approve the disbursement of financial aid through the specific controls of program policy and guidelines.

Learns how to communicate with students and their families via multiple methods (i.e. email, in-person, phone, etc.). Learns to review application data against additional data received and resolve discrepancies or adjust data in Banner/Compass as appropriate. Learns how to collaborate with on campus representatives regarding students’ financial aid concerns.

Financial Aid Knowledge & Team Support
- Learns, interprets, and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to financial aid. Learns how staff interact with students and help transition students from prospective to currently enrolled students. Learns how to ensure processing activities adhere to established policies and procedures while using critical thinking skills.

Financial Aid…