IT Support Technician

Overview

As an IT Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for over 1,300 associates. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems.

• Respond to associate service calls to troubleshoot reported problems and take necessary steps to solve them.
• Build and configure PCs and laptops, load software, conduct audits for unlicensed software, and run and terminate infrastructure cabling between workstations and communication hosts.

• Good verbal and written communication skills
• Ability to function effectively in a fast-paced environment
• Independent, self-starting attitude
• A+ Certification, a plus
• Hands on experience with PC operations, a plus

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.

We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.