Associate Director, Information Technology

Job Title

Associate Director, Information Technology Agency

College Station, Texas

Staff

A Glimpse of the job:
The Associate Director of Information Technology plans, organizes, and directs operations of a department. Performs highly and complex managerial work providing direction and guidance in strategic operations and planning in the department, college, or division.

• Strategic Planning and Leadership Establishes the strategic plan and goals and objectives. Drives the development and implementation of security strategies aligned with organizational goals. Builds, leads, and empowers a high-performance technical team. Recruits, hires, and supervises technical staff while fostering a collaborative team culture. Participates in training and professional development with an emphasis on leadership and management.
• Project Management and Oversight Plans, organizes, and directs operations of IT infrastructure services and computer laboratories. Oversees and approves schedules, priorities, and standards for achieving goals. Develops and implements policies and procedures, ensuring compliance. Oversees IT project teams and personnel performing troubleshooting and upgrades on IT systems. Reviews and approves management, productivity, and financial reports and studies.
• Stakeholder Engagement and Consultation Provides consultation support to staff and students in the use of software applications and information systems. Maintains close, collaborative working relationships with stakeholders and vendors. Represents the organization at meetings, hearings, and conferences.
• Monitoring and Evaluation Develops techniques for evaluating program activities and oversees IT maintenance. Conducts in-depth analysis to address security vulnerabilities and ensure IT systems operate correctly. Monitors industry trends and emerging technologies to inform strategic direction.

Salary Range: $120,000 - $128,000 annually

Ability to maintain the security and integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system or water treatment system. This position is security sensitive. This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures. All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.

• Bachelor’s degree in Computer Science or equivalent combination of education and experience.
• Eight years of related Information Technology experience.

• Knowledge of ITIL Foundations.
• Foundational knowledge of IT infrastructure operations.
• Minimum of 5 years of supervisory experience.

• Strong leadership skills with the ability to guide ad support team members.
• Ability to adapt in fast-changing operational environments.
• Ability to multitask.
• Ability work collaboratively and cooperatively with others.
• Ability to communicate clearly and effectively to ensure understanding.
• Knowledge of word processing, spreadsheet, and database applications.
• Knowledge of the maintenance and installation of computer and network equipment.

Equal Opportunity/Veterans/Disability Employer.

Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another.

Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!

Equal Opportunity/Veterans/Disability Employer.

• Benefit Programs
• Retirement Employee Discount Program
• Flexible Spending Accounts
• University Holidays
• Legal Statements
• New Employee Onboarding
• Prospective Employees
• Safety and Security Notices
• Training and Development
• USERRA Nondiscrimination Notice