External Relations Project Manager

Job Description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

The External Relations Project Manager serves as the division’s lead for project execution, operational improvement, and modernization initiatives across External Relations. This role provides senior-level leadership for divisional project intake, planning, tracking, and execution while driving continuous improvement efforts that strengthen operational performance, organizational effectiveness, and strategic alignment across the division. Working closely with divisional leadership and cross-functional stakeholders, the External Relations Project Manager translates strategic priorities into actionable plans, project roadmaps, and operational solutions.

The role leads divisional efforts related to workflow redesign, service delivery improvement, operational streamlining, modernization, and execution discipline, ensuring projects and initiatives are aligned with TSTC priorities and positioned for sustainable success. The External Relations Project Manager serves as a senior technical professional who independently manages a complex portfolio of divisional projects, modernization efforts, and operational improvement initiatives. Through disciplined project leadership, stakeholder coordination, process improvement, and data-informed execution, this role strengthens divisional capacity, improves operational consistency, and supports the long‑term operational maturity of External Relations.

The employee will demonstrate TSTC’s Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.

Leads divisional project intake and planning processes by vetting new initiatives, proposals, and taskforce concepts and translating business priorities into project scopes, timelines, roadmaps, and recommended next steps. Partners with divisional leadership to assess feasibility, align priorities, and support informed decision‑making regarding project activation, sequencing, ownership, and resource needs.

Serves as project lead for select divisional initiatives and manages planning, execution, implementation, and transition to operational ownership as appropriate. Monitors major initiatives, projects, and operational efforts across the division to ensure alignment with goals, timelines, deliverables, and intended outcomes. Tracks progress through dashboards, trackers, data visualizations, and regular check‑ins with project owners to support accountability and sustained execution.

Leads divisional initiatives focused on improving operational efficiency, service delivery, execution consistency, and organizational performance across External Relations. Evaluates workflows, identifies operational challenges, and implements practical improvements that strengthen coordination, efficiency, and service outcomes. Leads modernization and transformation initiatives that improve divisional capabilities, operational agility, and service delivery through redesigned workflows, more effective operating models, and implementation of improved processes and tools.

Supports divisional accountability for project execution by monitoring milestone completion, surfacing roadblocks, and identifying at‑risk efforts that require intervention or escalation. Facilitates post‑project reviews, operational retrospectives, and follow‑up planning to identify lessons learned, reinforce accountability, and sustain continuous improvement across divisional initiatives. Supports organizational effectiveness efforts that improve divisional coordination, execution discipline, and operational…