Production Supervisor

Job Details

Location:

20 4101 Texas 6 Frontage Rd - College Station, TX 77845

Position Type:
Full Time

Salary Range: $17.00 - $17.00 Hourly

Job Category:
Retail

Job Summary:

The Production Supervisor supports daily retail operations by overseeing donated goods processing, production workflow, pricing, staging, back‑room organization, and product movement at their assigned HOT Goodwill retail store. The Production Supervisor partners with store leadership to ensure donated goods are processed accurately, safely, and efficiently to support sales floor readiness and store performance.

• Ensures incoming donations are accurately and efficiently sorted, priced, staged, and prepared for movement to the sales floor or designated processing areas.
• Proficiently performs sorting, pricing, tagging, staging, and related production duties across assigned categories.
• Maintains smooth product flow from donation intake through production, staging, and sales floor readiness.
• Coordinates with the Front-End Supervisor and store leadership to ensure product rotation is consistently and accurately maintained.

• Maintains production, back‑room, and donation area standards including organization, cleanliness, safety, and efficient workflow.
• Ensures outbound product is accurately labeled, organized, and staged for pickup by the transportation team.
• Supports workflow planning, task delegation, and productivity goals to ensure quality, safety, and efficiency standards are met.
• Completes assigned departmental and store paperwork, reports, and records accurately and on time.

• Supports store leadership in maintaining operational standards that contribute to sales floor readiness and a positive shopping experience.
• Assists with merchandise flow, staging, rotation, and recovery needs to support store performance and presentation standards.
• Identifies operational concerns in production, back‑room, or donation areas and communicates opportunities for improvement to store leadership.
• Safeguards company equipment and property, including donated goods. Reports any incident of damage, misuse, theft, fraud, waste, or unauthorized possession of company property.
• Works various shifts, including weekends, as assigned.

• Supports the training, coaching, and daily guidance of retail associates and program participants in partnership with store leadership.
• Provides feedback to store leadership regarding employee performance, customer service, and operational effectiveness.
• Models professionalism, accountability, and respectful leadership in all interactions with employees, customers, donors, and community members.
• Communicates effectively and appropriately with employees, program participants, customers, donors, the public, and store leadership using tact, courtesy, and cooperativeness.

• Follows company policies, safety practices, loss prevention procedures, and production operational requirements.
• Supports safe handling of donated goods and proper use of production equipment, carts, bins, racks, and other store equipment as assigned.
• Performs other duties as assigned consistent with the needs of the store and HOT Goodwill's organizational goals.

• In the absence of the Store Manager and Assistant Store Manager, the Production Supervisor serves as the leader on duty for production operations and supports the continued success of the store team and customer experience.

• Emotional Maturity and Respect:
  Thinks about how their actions affect others and acts accordingly. Manages personal emotions and escalates sensitive issues to the appropriate level of management.
• Integrity:
  Can be counted on and trusted; models professional ethics by acting honestly and with consistency.
• Capacity for Change and Innovation:
  Open to new ideas and ways of doing things; contributes ideas collaboratively to improve processes or programs.
• Interpersonal
  
  Skills:
  
  Builds relationships and works well with others; listens to…