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Experience Lead - Retail Service & Growth

Job in College Station, Brazos County, Texas, 77840, USA
Listing for: PetSmart
Full Time position
Listed on 2026-08-22
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 18000 - 28000 USD Yearly USD 18000.00 28000.00 YEAR
Job Description & How to Apply Below

Pet Smart, a leading retailer of pet supplies, is seeking an Experience Lead to oversee customer service operations and drive the loyalty and pet parent experience in-store. This role focuses on delivering exceptional service, leading a team when Leaders are not present, and ensuring safety and cleanliness while meeting store goals.

As a full-time Experience Lead, you will coordinate events, promotions, and adoptions, back up POS operations, and mentor associates.

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