Retail Assistant Store Manager

Company Description

Kendra Scott is a fashion-lifestyle brand built on bold design, colorful confidence, and a strong sense of purpose. Guided by the core values of Family, Fashion, and Philanthropy, the company fosters a culture where employees and customers are central to every decision. Headquartered in Austin, Texas, with state-of-the-art design facilities and a growing nationwide retail presence, Kendra Scott blends fashion with innovation.

The brand is deeply committed to community impact, hosting thousands of fundraising events and donating millions of dollars annually to local and national causes. Team members join a mission-driven organization that values creativity, inclusion, and giving back.

The Retail Assistant Store Manager is a full-time, on-site role located in College Station, TX, responsible for supporting the Store Manager in daily store operations and team leadership. This role helps drive sales performance by coaching team members, overseeing customer interactions, and ensuring an engaging and inclusive in-store experience. The Assistant Store Manager assists with visual merchandising, inventory management, and maintaining store presentation standards that reflect the Kendra Scott brand.

Day-to-day responsibilities include scheduling and supervising team members, resolving customer issues, supporting store events and community-focused initiatives, and monitoring key metrics. The role collaborates closely with store leadership to implement company policies, uphold operational excellence, and create a positive, high-performance work environment.

• Candidates should possess strong Communication skills to interact effectively with customers, team members, and leadership.
• Candidates should possess Customer Service and Customer Satisfaction skills to deliver an exceptional, personalized in-store experience.
• Candidates should possess Team Management skills to support, coach, and motivate a diverse retail team.
• Candidates should possess Sales skills to meet and exceed store performance goals and support promotional initiatives.
• Previous retail or hospitality supervisory experience is beneficial.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Strong problem-solving, organizational, and time-management abilities.
• Commitment to an inclusive, collaborative work environment and enthusiasm for fashion and community engagement.