Trust Associate - FineMark

About Working at Fine Mark Bank and Trust, a division of Commerce Bank

Fine Mark Bank & Trust, a division of Commerce Bank, delivers exceptional service in banking, trust, and investments, fostering long-lasting client relationships. We provide a workplace grounded in integrity, teamwork, and an entrepreneurial spirit, where associates are empowered to contribute and serve with purpose. Our culture is rooted in doing what is right, with an emphasis on thoughtful innovation, sound decision‑making, and delivering the highest level of service to our clients.

The main purpose of this job is to provide administrative and operational assistance to the trust administrator in managing trust accounts. Performs various operational functions within the trust department, with a focus on account set‑up/transfer and asset reconciliations, transactional processing, record keeping, and tax and portfolio accounting functions. Processes daily transactions. Enhances the client experience by providing excellent operational support.

• Provide daily trust administration and investment support in a growth‑oriented and team‑focused and transformational environment
• Use trust account/custodian systems to process daily transactions, such as ACM sweeps, post cash receipts and disbursements, print checks and execute tax cost adjustments and transaction reversals
• Pay bills for clients and monitor accounts to avoid overdrafts
• Support the discretionary distribution process and process client gifts
• Assist in the timely and accurate set up of new accounts; input data and monitor the new account process, including but not limited to, processing and tracking free receipts of assets with accurate tax costs; scan documents into the imaging system
• Implement and monitor the account closing process to ensure timely account distribution.
• Serve as an alternate contact for clients and outside professionals; documents client communications on the contact management system and assist in coordinating proactive communications
• Perform other duties as assigned

• Strong knowledge of operational efficiency principles, productivity enhancement, internal controls, compliance requirements, and process improvement methodologies
• Demonstrated ability to drive process improvements and ensure adherence to internal controls and regulatory standards
• Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook

• Associate’s degree or equivalent combination of education and experience required. Bachelor’s degree preferred.
• 2+ years experience providing transactional banking services to clients, or administrative/operational support to trust administration required
• Trust and/or asset management/private banking institution experience preferred
• Experience with Trust Desk platform preferred

Location:

8695 College Parkway, Suite 100, Fort Myers, Florida 33919

Time Type:
Full time

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.