IT Portfolio Manager

IT Delivery Program Manager

Experience:

10 + years

Location:

Nashville, Tennessee Hybrid Region:
North America Work type :
Contract Role Summary The IT Delivery Program Manager will lead a critical, multi-site JASCI WMS implementation across three warehouses in the United States and Mexico. This is a senior, executive-facing role responsible for program governance, deployment readiness, vendor performance, financial control, risk management, and customer engagement.

• Lead the WMS pilot and subsequent deployment waves.
• Own the integrated program plan, governance, reporting, risks, issues, and escalations.
• Coordinate design, configuration, integration, testing, cutover, go-live, hypercare, and transition to support.
• Lead executive steering meetings and provide clear status reporting.
• Act as the primary delivery interface with JASCI.
• Hold vendors accountable for milestones, quality, resources, and issue resolution.
• Manage an approximately $5 million program budget.
• Coordinate technology, operations, site teams, customer stakeholders, and two IT Project Managers.
• Ensure operational readiness and minimize disruption during go-live.
• Support evening or weekend activities during cutover and hypercare when required.

• 10+ years of IT delivery or program-management experience.
• At least five years leading complex, business-critical programs.
• Strong experience in contract logistics, 3PL, warehousing, distribution, or supply chain.
• Experience leading enterprise WMS implementations and multi-site deployments.
• Strong program governance, vendor management, budget control, risk management, and executive communication skills.
• Experience managing customer-facing programs and matrix teams.
• PMP, PRINCE2, or comparable certification preferred.