Manager, Global Logistics Compliance Systems

Responsibilities

• Serve as the systems governance lead for Global Logistics Compliance, ensuring compliance workflows, records, and reporting are executed through approved enterprise platforms and aligned to enterprise system standards.
• Drive consistent interpretation and application of system enabled compliance requirements across global logistics programs.
• Partner with enterprise platform owners and governance teams to manage access, data standards, configuration needs, and system controls impacting logistics compliance.
• Ensure Global Logistics Compliance activities, records, and workflows remain compliant with Pfizer Global SOPs, standards, and procedural expectations.
• Partner with Global SOP owners and system governance teams to assess the impact of new or revised requirements and support timely, compliant implementation across logistics compliance programs.
• Lead change management activities for compliance system updates, enhancements, or deployments impacting global logistics compliance (communications, readiness, and stakeholder engagement).
• Monitor adoption, usability, and compliance performance; identify gaps and drive remediation to improve consistency and sustained execution.
• Partner with training/learning stakeholders to ensure logistics compliance roles are mapped to training requirements within enterprise learning systems.
• Oversee deployment, completion monitoring, and inspection-ready documentation of compliance training for logistics teams and applicable partners.
• Support development and maintenance of role-based training strategies aligned to logistics compliance risks.
• Enable effective use of enterprise issue management and risk systems to support identification, escalation, tracking, and resolution of logistics compliance issues.
• Support development and reporting of compliance metrics, dashboards, and management review inputs, including efforts to centralize data and improve visibility for leadership.
• Identify opportunities to streamline processes, improve data quality, and strengthen system-enabled compliance maturity.
• Act as a trusted advisor to Global Logistics Compliance domain owners (DG, CS/SOM, LP) and regional teams, translating system and policy requirements into practical execution guidance.
• Work closely with the Risk Management & Business Resilience team to ensure compliance system outputs support risk transparency, escalation, and governance expectations.

• Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR an associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience
• Strong leadership and influencing capabilities across all organizational levels
• Demonstrated hands on experience supporting enterprise compliance systems that enable and sustain:
• Documentation and record management
• Training and learning management
• Change control and change management workflows
• Issue management, CAPA tracking, and remediation
• Risk registers and risk governance processes
• Proven ability to lead cross functional process standardization efforts, including harmonizing ways of working across regions, markets, and functions to drive consistent system enabled compliance execution.
• Experience driving user adoption and sustained system usage, including supporting change readiness, addressing usability gaps, and reinforcing compliant behaviors through training, communications, and guidance.
• Strong data and analytical capability, with experience supporting compliance dashboards, metrics, and management reporting to enable visibility, trend analysis, and leadership decision making.
• Demonstrated ability to improve data quality and integrity within enterprise systems, including governance of inputs, validation of records, and resolution of data gaps impacting audit readiness and risk transparency.
• Strong communication skills, with the ability to translate complex policy, SOP, and system requirements into clear, practical execution guidance for global logistics stakeholders.
• Ability to work effectively in a matrixed global organization, coordinating across Compliance domain leads, Risk Management & Business Resilience, system owners, and regional logistics teams without direct authority.

• Documentation Management
• Record Management
• Issue Management
• CAPA Tracking
• Risk Governance
• Compliance Dashboards
• Metrics Reporting
• Data Validation
• Process Standardization
• User Adoption Strategies

• Leadership
• Influencing Capabilities
• Strong Communication
• Collaboration
• Analytical Capability