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Director, CX Research — AI Adoption

Job in Collegeville, Montgomery County, Pennsylvania, 19426, USA
Listing for: Pfizer
Full Time position
Listed on 2026-08-30
Job specializations:
  • Research/Development
    AI Business & Operations, Data Scientist
Salary/Wage Range or Industry Benchmark: 177000 - 294000 USD Yearly USD 177000.00 294000.00 YEAR
Job Description & How to Apply Below
Position: Director, CX Research — AI Adoption & Experience

Pfizer seeks a Director, CX Research to own the evidence behind Pfizer's AI experience and to build and lead the research team that produces it, guiding adoption with rigor.

You will personally design, execute, and analyze qualitative and quantitative research, telemetry and behavioral data, and experiments, delivering actionable insights that influence product decisions and trust in AI across the organization.

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