Escrow Assistant

Join First American in Colleyville, Texas, where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to support multiple branches and teams across the region. In this role, you'll operate in a dynamic, fast‑paced environment, providing high‑level administrative and operational support to Escrow Officers while stepping in where needed to ensure continuity of service and seamless transactions.

This position plays a critical role in maintaining workflow efficiency, supporting complex transactions, and helping make the dream of home ownership a reality.

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow‑up
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal teams and external customers
• Problem solver with strong organizational skills, detail oriented, natural curiosity and eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 2+ years of escrow‑related experience preferred

$18.46 – $24.63 per hour – This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan. We embrace individuality and support an inclusive workplace for all employees.

First American is an equal opportunity employer in every sense of the term.