Senior Escrow Assistant - Floater DFW Metro, TX

Senior Escrow Assistant / Floater – DFW Metro, Texas

First American is looking for a seasoned professional to support multiple branches and teams across the Dallas–Fort Worth Metroplex. In this role, you will operate in a dynamic, fast‑paced environment, providing high‑level administrative and operational support to Escrow Officers while stepping in where needed to ensure continuity of service and seamless transactions.

• Provide advanced support in the escrow process, including opening orders, reviewing files, preparing closing documents, and assisting with disbursements and post‑closing follow‑up.
• Float between branches and teams across the DFW Metro to provide coverage, maintain productivity, and support business needs.
• Interpret purchase agreements, lender instructions, and other transactional documents to ensure accurate and compliant closings.
• Communicate proactively with customers, agents, lenders, and internal stakeholders throughout the escrow lifecycle.
• Assist with troubleshooting complex or time‑sensitive files and resolving issues efficiently.
• Leverage multiple technologies and platforms to facilitate smooth escrow transactions and enhance the customer experience.
• Support Escrow Officers with high‑volume pipelines and help ensure deadlines are consistently met.

• Strong escrow knowledge with 3–5+ years of escrow or title experience preferred.
• Proven ability to adapt quickly in new environments and support multiple teams as a floater.
• Excellent verbal and written communication skills with a customer‑first mindset.
• High level of organization, attention to detail, and ability to manage competing priorities.
• Problem‑solving mindset with sound judgment and a proactive approach.
• Proficiency in MS Office and ability to quickly learn new systems and technologies.
• Professionalism, reliability, and a collaborative team‑oriented attitude.
• High school diploma or equivalent required.

Pay Range: $21.24 - $28.31 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements, and geographic location.

We are proud to offer a comprehensive benefits package that includes medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan.