Call Center - Appointment Booking Specialist

About The Role

We're looking for an energetic, persuasive Appointment Booking Specialist to join our Call Center team in Colleyville. This is a phone-heavy, on-site role focused on converting leads and inquiries into booked consultations for our body contouring and skin tightening services. The ideal candidate has prior tele-sales, call center industry experience and thrives on building rapport quickly over the phone.

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Company parties

• Make and receive a high volume of outbound calls throughout the day to schedule, confirm, and follow up on client appointments.
• Build genuine rapport with prospective and existing clients, confidently explaining our body contouring and skin tightening services, pricing, and current promotions.
• Maintain and update the appointment calendar and client database (EHR/scheduling software) accurately.
• Follow up on missed calls, voicemails, and online inquiries promptly.
• Re-engage past clients for rebooking, package renewals, and seasonal promotions.
• Meet daily and weekly call volume and booking targets.

• Bilingual fluency in English and Spanish (spoken and written) is required.
• Prior experience in a medspa, aesthetics clinic, or similar wellness/beauty setting strongly preferred.
• Excellent phone presence — warm, articulate, and persuasive without being pushy.
• Comfortable with high call volume and a fast-paced, target-driven environment.
• Strong organizational skills and comfort with scheduling software/CRM tools.
• Reliable, punctual, and able to work on-site in Colleyville, TX.

• Familiarity with non-invasive body contouring (e.g., laser/RF treatments, cavitation, EMS) and skin tightening technologies.
• Prior experience with outbound sales or appointment-setting roles.

Note:

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to bodenvy Corporate.