Office Administrator

ABOUT IRONSMITH FIRE, LLC

Our mission is to lead the fire protection industry by honoring craftsmanship, saving lives and property, and providing peace of mind to our customers. We work with general contractors, business owners, property developers, engineers, and many other types of clients to provide lifesaving fire protection systems. Our core values are the backbone of our business and guide everything we do, including the hiring process.

These core values are Effective Communication, Results‑Driven, Disciplined, Professional, and Trustworthiness. Headquartered in Tennessee, we continue to expand across the Southeast and beyond.

The office Administrator is a key member of our team, responsible for providing administrative support to ensure the smooth and efficient operation of our projects and office environment. This position requires a dedicated and resourceful individual who can handle multiple tasks with efficiency and professionalism. This role involves handling a variety of tasks essential to the day‑to‑day functions of the company, supporting both the administrative and operational aspects of our business.

• Manage incoming calls, emails, and correspondence, directing them to the appropriate parties.
• Maintain and manage office files and documents with high accuracy and confidentiality.
• Develop and maintain a filing system to ensure critical administrative records and documents are organized and easily accessible.
• Maintain polite and professional communication via phone, e‑mail, and mail, going the extra mile to be courteous to help the organization build on its relationships with customers, vendors, team members, and any other stakeholders that do business with Ironsmith Fire.
• Support the team by organizing meetings, managing schedules, and providing logistical support.
• Assist with recruitment efforts, including posting job openings and scheduling interviews.
• Handle office tasks, such as filing, generating reports, setting up for meetings, and maintaining office supplies inventory.
• Maintain confidentiality and security of sensitive information and documents.
• Maintain employee records, ensuring accuracy and confidentiality.
• Administer employee benefits and assist with payroll processing.
• Provide administrative support to office and field staff as needed.
• Assist with project documentation, such as subcontract agreements, permits, etc.
• Uphold the company’s values in all interactions and operations, fostering a professional and positive office environment, and representing the company with poise and integrity.
• Take on various projects and tasks not specifically covered under other job descriptions, requiring creativity and flexibility. Be prepared to step into roles or responsibilities as needed to support specific projects or organizational needs.

• Service‑based personality.
• Organized and detail oriented. Maintains a consistent, organized, and reliable work ethic.
• Technologically proficient with Microsoft Office Suite, project management and CRM software.
• Delivers high quality results in a timely and efficient manner.

• Bachelor’s degree in Business Administration preferred, but not required.
• Administrator experience preferred.
• Ironsmith Fire understands that each candidate may not meet all listed competencies, education, and experience levels. We encourage candidates who align with our core values to apply.

• Ability to maintain a high level of energy and stamina to manage long hours, travel requirements, and the stress associated with high‑level decision making.
• Ability to speak clearly and effectively in public and private settings, and to engage in face‑to‑face meetings.
• Good general health to fulfill job responsibilities effectively, including being able to work long hours when necessary.

At Ironsmith Fire, we’re dedicated to fostering an inclusive workplace where everyone feels valued and respected. We actively encourage applications from diverse backgrounds and believe that embracing differences enhances our team’s creativity and effectiveness. Regardless of race, gender, age, religion, or other characteristics, we welcome all to join us in creating a culture where everyone can thrive.