Associate VP, DRG Solutions

About Enjoin

For more than 35 years, Enjoin has helped healthcare organizations fully and accurately tell the patient story through clinical documentation and coding excellence. A pioneer in CDI programs, Enjoin continues to innovate by aligning physician‑led clinical expertise with documentation, coding, and education across the revenue cycle to improve quality, compliance, and patient‑centered outcomes.

About The Role

Location:

Remote (U.S.)

Travel: 20–30% to Nashville, TN as needed

Employment Type:

Full‑time

The Associate Vice President (AVP) of DRG Solutions is a key member of the Operations Leadership Team and is responsible for administrative leadership, operational excellence, and business plan success of the DRG management service line. This includes pre‑bill and post‑bill chart review of all types, related Denials, and, while infrequent, applicable Advisory and Education related projects.

Overall responsibilities include oversight of daily operations to ensure that the business line is meeting strategic goals—including revenue, budgetary, productivity, efficiency, and innovative growth and transformation. The AVP will work closely with customer success managers to ensure customer satisfaction is achieved and success metrics realized. The AVP is responsible for the recruitment, development, and retention of the CCA team and will work closely with HR and L&D to achieve high levels of employee engagement and satisfaction.

The AVP will work closely with finance to provide regular forecast updates to monitor adherence to budget expectations.

Key Responsibilities

• Lead day‑to‑day operations of the DRG management service line to ensure productivity, quality, chart volume, and client ROI expectations are met
• Partner with executive leadership to advance technology‑enabled operations and innovative DRG solutions across business units
• Drive execution of business plans aligned with revenue, budget, productivity, efficiency, and growth goals
• Provide financial oversight, including forecasting and monitoring adherence to budget and margin expectations
• Partner with Customer Success to ensure client satisfaction, retention, and achievement of success metrics
• Build strong relationships with clients, third‑party partners, and internal stakeholders
• Oversee recruitment, development, engagement, and retention of the Clinical Coding Analyst (CCA) team
• Partner with Talent Acquisition, HR, and L&D to build scalable hiring and development programs
• Develop and maintain a flexible workforce model supporting 24x7 coverage
• Identify and implement process and technology improvements to improve efficiency, reduce costs, and enhance client outcomes
• Serve as a subject‑matter expert in sales opportunities as needed
• Support operational start‑up activities for new clients and ongoing service line enhancements

Qualifications

Required:

• Bachelor’s degree in Business Administration, Health Information Management, or related field (or equivalent experience)
• Minimum of 15 years of progressive experience in revenue cycle management, including DRG coding, CDI, and related technology
• Proven experience managing the P&L or financial performance of a business line or service unit
• Strong operational leadership experience within healthcare services
• Excellent verbal and written communication skills
• Ability to analyze key performance indicators and implement actions to address underperformance
• Demonstrated experience leading teams through change and growth
• Strong organizational and prioritization skills
• Effective presentation skills with the ability to communicate to all levels of leadership

Preferred

• MBA
• Registered Health Information Administrator (RHIA)
• Experience supporting both pre‑bill and post‑bill DRG review programs
• Experience scaling distributed, remote clinical teams
• Strategic relationship‑building and executive stakeholder management experience

Work Environment & Travel

• Full‑time role; standard business hours Monday–Friday
• Up to 20–30% travel required to Nashville, TN
• Primarily sedentary, fast‑paced work environment

Why Enjoin?

• We are Great Place to Work Certified:
  This certification recognizes employers who create an outstanding employee experience
• Be a valuable…