Host, Customer Service​/HelpDesk, Bilingual

Benefits

• 401(k)
• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

We are seeking a reliable and professional Host to be the primary point of contact for our patrons. This role is essential for setting the tone for the guest experience from arrival to departure.

• Greeting Guests: Welcoming all patrons in a friendly and professional manner upon arrival.
• Managing Seating: Inquiring about party size and needs, coordinating with staff, and efficiently managing the flow of the dining room using the seating chart.
• Handling Phone Inquiries: Answering calls clearly and articulately, providing accurate information, answering general questions, and conveying a professional and calm demeanor.
• Guest Support: Learning the menu and restaurant logistics to effectively address general patron questions.
• Team Coordination: Working collaboratively with the entire restaurant staff to ensure a smooth and positive experience for every guest.

• Minimum 16 years of age
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• Demonstrated commitment to high-quality customer service
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• Professional appearance suitable for a hospitality environment.
• Proven ability to provide warm and gracious hospitality
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• Excellent ability to speak clearly and articulately on the telephone, maintaining etiquette and providing focused information.

• Pay: $10 per hour plus shared tip outs
  .
• Job Type: Both Full-time and Part-time positions are available.