Customer Service & Call Center Project Engineer
Job in
Collierville, Shelby County, Tennessee, 38017, USA
Listed on 2026-07-19
Listing for:
Federal Express Corporation
Full Time
position Listed on 2026-07-19
Job specializations:
-
Engineering
Job Description & How to Apply Below
Federal Express Corporation is seeking a Project Engineer - Cust Svc to assist in planning center-level reviews, analyze operating performance, and draft productivity target revisions due to changes in product, service, or technology. The role also conducts time and methods studies to establish standards for customer contact departments.
Essential responsibilities include developing call center procedures, forecasting facility needs, creating network work standards, providing productivity
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