Deposit Operations Coordinator

Description POSITION PURPOSE

Responsible for processing, posting, and reviewing all Wires, ACH Originations, and Exception Payrolls as well as balancing ATM Deposit clearing accounts. Completes related reports and records and maintains files. Professionally assists members and vendors and notifies them, as needed. Performs related clerical duties, as required.

1.
Assumes responsibility for the effective and timely performance of assigned Remote Deposit and ATM Check processing, wire processing and card balancing functions.

Reviews and processes all incoming/outgoing wires daily.

Reviews and releases all ATM deposit checks daily.

Places proper holds and manages risk of fraudulent checks.

Reconciles ATM Deposit Clearing Account daily.

Assist with processing of ACH return files, as needed.

Manages retention of all Wire and ACH archives and logs.

Assists members and credit union branches with processing of IRA transactions.

Processes vendor payment requests from various business clients

Manage Bill pay subscriber approvals

Processes ACH originations

Processes exception payrolls.

Processes return items.

2.
Assumes responsibility for establishing and maintaining professional business relations with members, institutions, and merchants.

Obtains and conveys information as needed. Composes correspondence as needed.

Resolves (or refers) questions and requests promptly and courteously.

Keeps members informed of Credit Union services and policies.

Maintains and projects the Credit Union's professional reputation.

Maintains confidentiality.

3.
Assumes responsibility for establishing and maintaining effective coordination and working relations with Credit Union personnel and with management.

Assists branches and related departments, as needed. Answers questions and resolves problems, as needed.

Supports credit union personnel, as needed. Assists with intradepartmental backup duties, as needed.

Keeps management informed of area activities and of any significant problems.

Attends and participates in meetings, as required.

4.
Assumes responsibility for related duties as required or assigned.

Ensures that the work area is clean, secure, and well maintained.

Completes special projects as assigned.

Stays abreast of changes in card dispute processing, wire processing and other operations/ policies.

Education/Certification: High school graduate or equivalent.

Required Knowledge: Thorough knowledge of card processing procedures and requirements.

Experience

Required:

One to two years of related experience required. Proficient in excel.

Skills/Abilities: Excellent communication skills.

Service-oriented, including the ability to assist others with a positive attitude.

Able to analyze accounts possessing solid math skills.

Focused and attentive to detail.

Confident decision-making skills.

Well organized.

Possesses strong business acumen and professionalism.

Able to use PC and all related business equipment.