Associate Director of Manufacturing Operations

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.

We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit  or follow on Carrier social media at @Carrier.

About this role Carrier North America Residential Solutions has an opportunity for an Associate Director of Manufacturing Operations who is responsible for leading assembly manufacturing operations to achieve world-class performance in Safety, Quality, Delivery, Cost, Productivity, and People Development. The Associate Director of Manufacturing Operations provides leadership across multiple production areas, supervisors, business unit managers, and support functions while ensuring alignment with The Carrier Way and Carrier Excellence principles.

The Associate Director of Manufacturing Operations serves as a senior operational leader for assembly, drives continuous improvement, workforce capability, operational discipline, and cultural transformation while delivering business objectives and customer commitments.

Responsibilities include developing future leaders, improving operational performance, and supporting long-term strategic initiatives that enhance competitiveness and customer satisfaction.

• Safety: TRIR, Recordable Incidents, Near-Miss Reporting, Safety Audit Completion.
• Operations:
  Schedule Attainment, OEE, Throughput, Productivity, Overtime Utilization.
• Quality:
  First Pass Yield (FPY), Internal PPM, Customer Escapes, Warranty Performance.
• Cost:
  Conversion Cost, Cost Savings Delivered, Scrap & Rework Expense.
• People:
  Employee Engagement, Turnover, Succession Readiness, Training Completion.

• Operational & Lean Mastery:
  Deep background in Lean Manufacturing, Daily Management Systems, and structured problem-solving.
• Strong People Leadership:
  Proven ability to build teams, navigate change, coach frontline supervisors, and drive accountability.
• Business & Strategic Acumen:
  Skilled in labor/capacity planning, budget management, and executing long-term manufacturing roadmaps.
• Cross-Functional Impact:
  Effective English communication skills with a track record of influencing teams and managing stakeholders.

This is an onsite opportunity in Collierville TN.

• Safety Leadership:
  Drive a Zero-Injury Culture:
  Champion safety as the #1 priority through visible floor leadership and Gemba walks. Proactive Hazard Control:
  Lead risk identification, OSHA compliance, root-cause incident investigations, and sustainable safety fixes.
• Operational Leadership:
  Run Daily Operations:
  Lead multi-department, multi-shift production lines to consistently hit schedule, yield, and throughput targets. Optimize Workflow:
  Eliminate line bottlenecks, streamline labor utilization, and enforce Daily Management Systems.
• Quality Leadership:
  Build-In Excellence:
  Elevate first-pass yield, crush scrap rates, and build a culture of quality ownership. Structured Problem-Solving:
  Leverage root-cause analysis to turn quality gaps into permanent improvements.
• Cost & Productivity Management:
  Own the P&L Impact:
  Drive manufacturing conversion costs down while boosting operational effectiveness. Identify Efficiency Wins:
  Spot opportunities for process automation, waste reduction, and strategic ROI investments.
• Continuous Improvement (Carrier Excellence):
  Lead Lean Transformations:
  Facilitate high-impact Kaizen events, streamline standard work, and deploy Carrier Excellence principles. Scale Best Practices:
  Benchmark performance and adopt proven operational strategies across the facility.
• Workforce Development:
  Grow Future Leaders:
  Mentor supervisors and managers through active coaching, talent reviews, and succession planning. Boost Team Engagement:
  Foster a collaborative, innovative culture centered on continuous learning and accountability.
• Strategic Leadership:
  Execute Strategy:
  Translate high-level business goals into seamless daily plant execution. Drive Innovation:
  Partner cross-functionally (Engineering, Supply Chain, HR, EHS) to launch new products, deploy automation, and prepare the plant for future growth.

• Bachelor's degree.
• 8+ years of progressive manufacturing leadership experience.
• 5+ years of experience in manufacturing/assembly/production environment.
• 5+ years of experience Lean and Continuous Improvement.

• Bachelor’s degree in engineering, manufacturing, operations management, supply chain, business, or related…