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Test Lab Quality & Operations Specialist

Job in Collierville, Shelby County, Tennessee, 38017, USA
Listing for: Wilo USA LLC
Full Time position
Listed on 2026-10-04
Job specializations:
  • Manufacturing / Production
    Quality Engineering, Production QC/QA
  • Quality Assurance - QA/QC
    Quality Engineering, Production QC/QA, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Description

American-Marsh Pumps is seeking a Test Lab Quality & Operations Specialist to help ensure our pumps meet performance and quality standards. In this hands-on role, you’ll troubleshoot test results, improve workflow, and share your technical knowledge with the next generation of Test Lab employees.

KEY RESPONSIBILITIES
Pump Testing & Performance
  • Review pump performance testing and test curves for accuracy, consistency, and compliance with applicable specifications.
  • Assist test personnel in interpreting flow, head, efficiency, power, vibration, and other pump performance data.
  • Identify abnormal test results and help determine potential mechanical, hydraulic, assembly, or testing-related causes.
  • Provide troubleshooting support when pump performance does not meet expected or published performance.
  • Help ensure testing procedures and documentation are completed consistently and accurately.
  • Support continuous improvement of AMP’s pump testing practices and capabilities.
Quality & Technical Support
  • Provide experienced technical review of pumps during assembly, testing, and final preparation.
  • Identify potential quality concerns before equipment progresses to the next stage of production or shipment.
  • Assist in troubleshooting assembly, fit-up, performance, and product-related issues.
  • Work with Quality and Engineering to identify root causes and implement corrective actions when necessary.
  • Promote workmanship and quality standards consistent with AMP expectations and customer requirements.
  • Use historical product and application knowledge to assist with legacy AMP equipment and unusual technical situations.
Test Lab Flow & Scheduling
  • Support efficient movement of work through assembly, testing, finishing, and shipment.
  • Work closely with Scheduling and Test Lab personnel to understand priorities and identify potential bottlenecks.
  • Help coordinate testing requirements with production schedules and customer commitments.
  • Identify workflow issues that may affect quality, productivity, or delivery performance.
  • Recommend practical improvements to Test Lab layout, sequencing, processes, tooling, and work methods.
  • Help leadership maintain visibility into upcoming workload, testing requirements, and potential scheduling conflicts.
Training, Mentoring & Knowledge Transfer
  • Serve as a technical mentor and resource for developing Test Lab employees.
  • Share practical knowledge of AMP pumps, manufacturing methods, testing procedures, troubleshooting techniques, and historical product designs.
  • Help employees develop a stronger understanding of why processes and procedures are performed, not simply how to perform them.
  • Provide hands-on coaching in pump assembly, testing, performance evaluation, and troubleshooting.
  • Support the development of employees who demonstrate potential for future technical or leadership responsibilities.
  • Help document critical institutional knowledge so that experience gained over many years remains within AMP.
  • Encourage employees to take increasing ownership of decisions, problem-solving, quality, and Test Lab performance as their capabilities develop.
Cross-Functional Support

The Test Lab Quality & Operations Specialist will work closely with:

  • Test Lab and Production personnel
  • Quality
  • Engineering
  • Scheduling and Planning
  • Sales and Order Management
  • Test Lab personnel
  • Operations leadership
  • The position is expected to help connect these functions and resolve issues before they negatively affect quality, testing, delivery, or customer satisfaction.

PM22

Requirements
Qualifications & Experience
  • Extensive experience with centrifugal pumps, vertical turbine pumps, or similar rotating equipment.
  • Strong working knowledge of pump assembly, testing, troubleshooting, and performance characteristics.
  • Ability to read and interpret pump performance curves, drawings, specifications, and test data.
  • Strong understanding of manufacturing and Test Lab operations.
  • Demonstrated ability to troubleshoot mechanical and hydraulic problems.
  • Strong communication skills and willingness to teach and develop others.
  • Ability to work effectively across departments and experience levels.
  • Familiarity with American-Marsh Pumps products, processes, and historical equipment is highly preferred.
Measures of Success

Success in this position will be demonstrated through:

  • Improved consistency and accuracy of pump testing.
  • Earlier identification and resolution of quality or performance issues.
  • Improved workshop flow and adherence to production schedules.
  • Reduced rework and avoidable testing or assembly…
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