Service Technician- Class C

Overview

Dealership: L0829 Mercedes‑Benz of Collierville MB of Collierville—one of over 300+ Lithia Motors Dealerships nationwide representing over 48 manufacturers in 24 states.

Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long‑term career goals.

• Perform work as outlined on the repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
• Diagnose the cause of malfunction and complete all work according to the applicable safety requirements.
• Road‑test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time‑clocking procedures.
• Document work performed on the repair order and document test procedures/results.
• Maintain an inventory of normal mechanic tools (screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels, punches, and other necessary tools) and return special tools to the proper place.
• Use shop supplies and materials in a practical and economical manner.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Return customer vehicles clean and in the same condition as before service.
• Complete all required training, including acquiring and maintaining manufacturer and ASE certifications.
• Participate in and utilize technical training as assigned by management, and review technical bulletins and other publications.
• Communicate constructively with dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain personal grooming, hygiene, and uniform standards per departmental policies.
• Adhere to work schedules, breaks and departure times as designated by management.

• Strong attention to detail
• Sense of urgency
• Excellent communication skills
• Competency to perform repairs in Lube and Maintenance, Engine, Suspension/Steering, Brake, and optionally Heating and A/C without supervision

• Manufacturer certification in all listed areas
• Minimum of 1 ASE certification (ideally an ASE Master Technician)
• Customer Pay proficiency level greater than 100%
• Three to five years of automotive technical experience
• Acceptable driving record and valid driver’s license in the state of residence

• Competitive pay
• Medical, Dental and Vision plans
• Paid holidays & PTO
• Short and long‑term disability
• Paid life insurance
• 401(k) retirement plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.