Resident Move-In Coordinator

Resident Move-In Coordinator
$19.10 - $21.48 per hour, based on experience | Full-Time
Collingswood Manor, a UMC Community | Collingswood, NJ

Start anew career as a Move In Coordinator with Collingswood Manor, aUMC community!

United Methodist Communities has been certified as a Great Place to Work for 9consecutive years
, and
87% of our team members say they feel they make a difference
in the work they do. Withmore than a century of service in New Jersey, our community offers a rewarding environment where your work truly matters.

Why Join Us?

• Meaningful Impact:In a mission-driven and innovative organization
• Competitive Pay:$19.10- $21.48per hour, based on experience
• Schedule:Full-Time | Day shift available, 9am-5:30pm OR 9:30am-6:00pm | Rotating weekends and holidays | Overtime and weekend events as needed
• Great Benefits:Reflective of our deep appreciation for our employees

What You’ll Do

• Respond promptly to all prospect inquiries and assign leads to the appropriate salesperson for timely follow-up. Provide administrative and sales support to the Sales & Marketing Director and Community Sales Counselors as needed.
• Maintain accurate lead and referral source data, ensuring timely entry into Aline and other community systems. Prepare and distribute required reports accurately and on schedule.
• Foster a collaborative team environment by sharing relevant prospect information with sales and community team members.
• Guide residents through the move-in process, from apartment selection and deposit to move-in day, delivering a personalized customer experience. Ensure accurate and timely move-in data entry in Aline, coordinate apartment readiness and modifications, provide move-in support, and communicate move-in details to community leadership and the Corporate VP of Marketing & Sales.
• Assist with the planning, coordination, setup, execution, and follow-up of community events in partnership with the Sales & Marketing Director. Manage inventory and ordering of promotional materials and supplies.
• Stay informed about operational, competitive, and company developments to effectively address prospect and community inquiries. Participate in relevant industry meetings, events, and conferences.

What You'll Need

• Must be21 years of age or older
• High school diploma or equivalent(required)
• 1+ years of related experience in sales or customer service in senior living (required)
• Associate's degree in business or a related field (preferred)
• Microsoft Word, Excel, and Outlook

Benefits Available to Eligible Employees:

• Health, dental, and vision insurance
• Group Life and Voluntary Life Insurance
• Tuition Assistant, Professional Development and E-Learning
• Generous Paid Time Offand 9 Paid Holidays
• Retirement Planwith Employer Match
• Employee Assistance & Discount Programs