Secondary Market Loan Processor​/Underwriter Trainee

Classification: Non-Exempt/Hourly

Job Type: Full-Time

Location: Collinsville Loan Processing

717 Vandalia St., Collinsville, IL 62234

Reports To: Secondary Market Loan Supervisor

ABOUT US:

FCB Banks has been family owned and managed for more than three generations. Our original banks opened in New Baden and Albers in 1901 and customers quickly associated FCB with quality service, competitive rates, and personal customer care. These qualities became the pillars of our business when First Collinsville Bank opened in 1990 and we began expanding throughout the area. We streamlined and simplified banking operations and officially changed our name to FCB Banks in 2017.

Today we have seventeen locations in sixteen wonderful towns serving customers in Illinois and Missouri. We pride ourselves on being locally owned and operated as well as a valued part of the community. Since 1901 our goal at FCB Banks has always been to provide exceptional service to our valued customers.

JOB SUMMARY:

The Secondary Loan Department Trainee is a developmental role designed to introduce the candidate to all major functions of secondary market mortgage operations. This includes loan file review, investor guidelines, post-closing processes, quality control, loan delivery, and compliance. The trainee will work closely with experienced secondary loan and mortgage operations staff as they build the skills needed for long-term career growth within the department.

ESSENTIAL

JOB DUTIES:

• Training & Skill Development:
• Participate in a structured training program covering secondary market fundamentals, investor requirements, and mortgage delivery processes.
• Receive ongoing mentorship and cross-training within loan delivery, post-closing, QC, and investor relations.
• Complete training related to compliance (TRID, HMDA, RESPA, ECOA), loan systems, and company guidelines.
• Investor Delivery & Post-Closing Support:
• Assist with preparing loan files for sale to investors.
• Gather and review documents needed to complete investor delivery packages.
• Help track outstanding post-closing conditions, documentation requests, and delivery deadlines.
• Learn to review closed loan files for accuracy, completeness, and compliance.
• Quality Control & Compliance:
• Assist in collecting documentation for internal and external QC audits.
• Review loan files for compliance with regulatory and investor guidelines.
• Support the identification and correction of deficiencies prior to loan sale.
• Cross-Department
  
  Collaboration:
• Work closely with loan processing, underwriting, closing, and servicing staff to support the secondary market workflow.
• Communicate professionally with internal teams to resolve issues and meet delivery timelines.
• Performs other tasks or functions as assigned by bank management.

TECHNICAL SKILLS NEEDED:

• Strong communication skills - verbal, written and listening.
• High quality writing skills - uses accurate word usage, grammar, spelling, and punctuation in all written correspondence.
• Strong technology skills, along with expert knowledge of Microsoft Office (Word, Excel, PowerPoint) and traditional office products (copiers, fax machines, ten-keys, phones, etc.).
• Problem Solving - identifies and resolves problems timely.
• Ability to learn quickly and adapt to changing investor requirements.
• Strong attention to detail, organization, and data accuracy.
• Time-management and ability to meet deadlines.
• Analytical thinking and comfort with numbers.
• Confidentiality and professional judgment.
• Team-oriented mindset.

QUALIFICATIONS:

• High School diploma, GED or equivalent
• Associate or bachelor's Degree in relevant field (preferred)
• Coursework or experience in finance, banking, accounting, or mortgage operations (preferred)
• Familiarity with mortgage documents or financial services workflows (preferred)
• Interest in long-term career development in secondary market operations

WORKING CONDITIONS:

• Constantly uses standard office equipment such as computers, phones, photocopiers, filling cabinet, calculators, and fax machines.
• Availability to work during core bank operating hours (i.e. 8:00 am - 5:00 pm Monday through Friday). Extended hours may be required based on pipeline volume.
• Occasionally requires local travel including offsite trainings and meetings
• Ability to multi-task, work in a fast-paced, changing environment and maintain a commitment to accuracy and timeliness
• Regularly remains in a stationary position at least 50% of the time
• Constantly moves to access supplies and equipment and to assist coworkers

BENEFITS:

• $19.00 - $22.50 per hour, eligible for performance-based bonuses and incentives
• Health, Dental, Vision Insurance
• Group Life Insurance 1x annual salary, 100% paid by the bank
• Long-Term Disability insurance, 25% paid by the bank
• Voluntary Life Insurance and Accidental Death and Dismemberment Insurance
• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
• Employee Assistance Program, Travel Assistance and Life Services Tool Kit
• Paid time off including Vacation, Personal and Sick leave
• Partially…