Senior Consumer Relationship Banker; Collinsville

Position: Senior Consumer Relationship Banker (Collinsville)
Regions Bank -  - Responsibilities:
Achieve individual and branch targets and goals by proactively identifying customer needs and providing advanced level guidance and perspective about Regions' solutions with a specific focus on Preferred Banking Households;
Conduct outbound phone calls using generated customer and prospect lead lists of Preferred Banking and other consumer households to expand existing relationships and acquire new ones;
Serve as the primary relationship manager for a portfolio of Preferred Banking Households in partnership with the Branch Team;
Educate and advise customers on Regions' Consumer and Business products and services, including all loan and deposit types, annuities, and life insurance;
Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings;
Provide a consistent optimal customer experience including day-to-day branch responsibilities and processing transactions;
Own and resolve customer issues;
Refer customers to an internal team of experts when additional financial goals and needs are recognized;
Support team development by serving as a subject matter expert for junior level bankers;
Follow all bank processes and procedures and adhere to applicable laws and regulations, including overtime and NMLS requirements