Account Manager

## Account Manager Apply locations:
Collinsville, ILtime type:
Full time posted on:
Posted Yesterday job requisition :
R-101310
** About Us
** Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.

Accel also owns and operates brick and mortar casinos and a racino venue.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year.

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** Job Description****:
**** SUMMARY
* * The primary responsibilities of this position include, but are not limited to, developing, maintaining, and growing strong relationships with partner establishments in their assigned territory, serving as the primary point of contact for accounts, ensuring partners receive the highest level of service, support, and guidance to maximize success with Accel’s gaming offering, assisting locations through video gaming applications and overall live video gaming processes, keeping locations updated on gaming industry information, as well as assisting in other areas as needed.
** DUTIES AND RESPONSIBILITIES
*** Build and maintain strong, long-term relationships with assigned partner establishments to drive retention, increase market share and revenue growth.
* Achieve assigned Gross Gaming Revenue (GGR) objectives, including participation in the sales process and maximize account performance through strategic account management.
* Conduct regular visits to partner locations to engage with location owners, provide support, gather feedback, identify opportunities, and strengthen relationships.
* Serve as the primary liaison between partner establishments and Accel, managing day-to-day communications, issue resolution, and partner satisfaction.
* Analyze account and industry performance data to identify trends, increase gameplay, and provide actionable recommendations that enhance partner performance.
* Educate partners on gaming products, promotional programs, compliance requirements, and industry best practices.
* Ensure optimal service levels by coordinating with internal teams to resolve operational issues and support partner needs.
* Partner with internal stakeholders and revenue team members to drive engagement, support business growth objectives, and identify and cultivate new business opportunities.
* Collaborate with Marketing to develop and implement customized on-site marketing materials and promotional initiatives.
* Maintain accurate account records and performance reporting, stay informed on company products, regulatory requirements, and industry trends, and perform other duties as assigned.
** QUALIFICATIONS
* ** Previous account management and/or outside sales experience a plus
* 3–5 years of professional experience
* Strong professional presence
* Ability to adapt, organize and multi-task
* Capability to thrive in a fast-paced environment
* Extensive travel within your assigned region
* Ability to interact with local bar, restaurant, and truck stop owners as well as Commanders of non-profit organizations
* Strong organizational and time management skills.
* Excellent written and verbal communication skills.
* High attention to detail with strong follow-through.
* Valid driver’s license is required
* Minimum of 21 years of age
** PHYSICAL DEMANDS AND WORK ENVIRONMENT
*** Calculate figures and amounts
* Analyze financial data
* Frequently required to travel via vehicle
* Frequently required to utilize…