Family Life Coordinator

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• You will serve as coordinator and facilitator of various programs and services.
• You will provide individual and group education, training, information, and referrals.
• You will apply analytical methods and techniques to evaluate the customer base and identify needs, trends, and performance measures to evaluate program effectiveness and provide recommendations for process improvements.
• You will provide education and training to a variety of audiences.
• You will conduct interviews with clients to assess the customer’s needs and concerns (e.g., relocation, mobilization and deployment readiness, career and employment readiness, financial readiness, personal and family life readiness, etc.).
• You will use computer hardware and software (e.g., Excel, PowerPoint, Word, databases, copiers, laptops, printers, etc.).
• You will develop and distribute marketing materials.
• You will compose clear and concise reports and documents.
• You will establish and maintain professional relationships with management, staff, clients, and personnel.
• You will monitor and track program usage and trends, capture data in approved database repositories, and ensure quality customer service and client satisfaction.
• You will deliver services through various mediums (e.g., virtually, webinar, video, email, phone, ship aboard, groups, one-on-one, classes, consultations, social media, etc.).
• You will perform other duties at the discretion and direction of leadership.

Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Planning, implementing, and administering family life services and activities to support military members, retirees, and their families;
2) Developing activities, programs, and services to improve the quality of life for community members regarding their career, social, financial, health, and community concerns;
3) Providing training and information on a variety of programs for the purpose of communicating available resources (e.g., financial, life transitions, deployment, stress, career, PCS, etc. ;
4) Collaborating with military members, leaders, personnel, and community members to deliver services, manage events, activities, and programs.

NOTE:

All relevant experience must be clearly supported in your resume to be considered for this position. Additional qualification information can be found from the following Office of Personnel Management website:https://(Use the "Apply for this Job" box below). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related or A combination of experience and graduate education as described above that equates to one year of experience

A complete resume is required. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information…