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Member Specialist
Job in
Colonial Heights, Chesterfield County, Virginia, 23834, USA
Listed on 2026-06-20
Listing for:
Sam's Club
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Sam's Club | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | Responsibilities:
Provide member service by assisting with purchases, locating merchandise, and acknowledging member needs.;
Maintain self-checkout area; resolve member issues; process payments, returns, refunds, and exchanges according to policies.;
Promote Sam's Club products and services and provide guidance on self-service technology.;
Assist with securing assets by observing potential criminal activity and maintaining required documentation.;
Assist with training Member Frontline Service associates on processes and new technology; deliver program rollout training; support continuous learning and process improvement..
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