Care Coordinator

Be the Heartbeat of Care Advantage Inc! Care Advantage Inc company isn't just another workplace—we're a Top Workplace award winner and proudly voted Best in Home Care
. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives. We're on the hunt for a high-energy Care Coordinator to join our Colonial Heights team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.

• Competitive pay that values your talent
• 17 days of paid vacation + 10 paid holidays
• A true work-life balance career
• A team that feels like family, with room to grow

• Be the Matchmaker:
  Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.
• Keep Relationships Strong:
  Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly.
• Own the
  
  Schedule:
  
  Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.
• Think Fast, Act Smart:
  When emergencies or last-minute changes arise, you'll pivot quickly—finding solutions that keep clients cared for and caregivers supported.
• Drive Performance:
  Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work.
• Solve the Daily Puzzle:
  Scheduling is like a giant jigsaw—different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset.
• Fuel the Team Energy:
  Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.
• Welcome New Clients:
  Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.
• Stay Tech-Savvy:
  Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.
• Champion Flexibility:
  Step into any situation—whether it's answering a tough client question, covering a shift gap, or supporting a teammate—because you're cross‑trained and ready for anything.

• Energy, drive, and passion for achieving goals
• A problem-solver who puts people first
• Flexibility to adapt and thrive in changing situations
• Ambition to grow your career and see the big picture
• Compassion and a genuine desire to serve

• High School Diploma or G.E.D. equivalent
• 2+ years of relevant work experience
• Scheduling, medical, or phone experience a plus
• Computer literacy and comfort with scheduling systems
• Strong organizational skills, attention to detail, and communication abilities

Because here, you're not just filling a role—you’re making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment.

Apply today and step into a role where your energy, compassion, and creativity truly shine!

Location:

23831, 23832, 23838, 23836, 23803, 23805, 2386, 23234, 23237