Hospitality Director Job Colonial Heights area,Virginia USA,Hospitality / Hotel / Catering

Chick-fil-A Urgent Opportunity:
Immediate Opening for a Highly Skilled Hospitality Director

Are you passionate about leading a dynamic team in a fun, loving environment where your efforts truly make a difference? Do you thrive in a role that values integrity, innovation, and servant leadership? If yes, then this exciting Hospitality Director position at Chick-fil-A is perfect for you!

Working at Chick-fil-A® means more than just a job – it's a chance to grow your leadership skills while contributing to a positive, people-focused workplace. Join us to enjoy excellent benefits, including paid time off, health insurance, 401k matching, and employee discounts, all while developing professionally in a supportive environment.

Key Responsibilities

Collaborate with the Executive Team and Operator to build and maintain our Hospitality Promise
Lead and coach Front of Home (FOH) Shift Supervisors and team members
Partner with Training Director to implement training and new product rollouts
Set and visually share team goals, celebrating wins regularly
Monitor FOH labor, staffing, and daily hospitality quality standards
Oversee hospitality equipment, facilities, and cash flow management
Lead hospitality project teams and hold regular 1-on-1 meetings with supervisors
Respond to customer feedback and maintain excellent communication within the team
Own cash management system

Required Skills & Attributes

Character: Operate with integrity, honor, and respect
Chemistry: Align with Chick-fil-A's vision and core values
Competency: Proficient in all hospitality roles with strong leadership ability
Innovation & Strategic Thinking: Ability to innovate and think strategically
Results Oriented: Proven success in driving and achieving goals
Communication: Effective communicator who shares ideas and feedback positively
Serve Safe Certified: Knowledge of food safety procedures
Servant Leadership: Commitment to leading by serving others

Benefits & Work Schedule

Full-time position with flexible shifts including day, night, weekends, holidays, and overtime
Comprehensive benefits: paid time off, health, dental, vision, and life insurance
401k matching and bonus pay opportunities
Paid training and employee discounts to enhance your Chick-fil-A experience
On-site work in a vibrant, team-oriented atmosphere

Location:

Colonial Heights

Ready to join a motivated, enthusiastic team and take your hospitality leadership to the next level? Apply now to become a valued member of the Chick-fil-A family!