Operations Manager

The Shopping Center Operations Manager will have responsibility for the daily operations of the shopping center utilizing Spinoso Real Estate Group policies and standards to enhance and preserve the asset and maximize financial performance. The Operations Manager will possess a thorough understanding of building mechanical, electrical, plumbing and control systems as well as advanced knowledge in proactive and reactive maintenance procedures and federal, state, and local government regulations.

The Operations Manager will have oversight of all activities such as housekeeping, landscaping, construction, and major building systems repairs, working with in house staff and third-party providers. The Operations Manager will assist in preparing annual budgets and reforecasting property expenses; collaborating with the General Manager and fellow department heads to effectively maximize Net Operating Income (NOI).

• Develop, implement, oversee and document preventative maintenance programs on property systems
• Support leasing, specialty leasing and marketing activities as needed
• Assist in managing procurement of Capital projects, including obtaining budget pricing and bidding as required
• Manage landlord and tenant construction while working with various design and construction groups including state and local permitting and inspection staff
• Effectively lead Spinoso Real Estate Group operations staff and manage daily work schedules to ensure maximum effectiveness while adhering to all applicable company guidelines and federal and state law
• Manage property service providers to include establishing scope of work, soliciting qualified bids, awarding contracts and ensuring acceptable performance by providers
• Prepare annual operating and capital budgets including annual reforecasting and multi-year capital planning
• Working with the GM, oversee all Emergency Planning, OSHA, and Risk Management programs to identify, eliminate and prepare for risks, hazards and emergencies
• All other duties as assigned or required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of Associate degree or technical/vocational training. Bachelor’s degree, RPA or FMA designation preferred
• Shopping center experience preferred; 2-3 years of facilities management required
• Minimum of 3 years’ supervisory experience with 2 or more employees
• Valid Driver’s License

• Thorough knowledge of commercial building systems and processes
• Ability to prioritize and manage multiple projects and respond to unplanned events in a positive and effective manner
• Above average communications skills with the ability to supervise, train and/or direct center operations staff or service providers
• Knowledge and ability to use common software programs, including word and excel
• Knowledge of common accounting practices and financial procedures for commercial real estate
• Ability to read blueprints/construction drawings
• Knowledge of MEP systems
• Ability to be certified in scissor lifts, boom lifts or other mobile equipment
• Ability to drive a pickup truck with a snow plow
• Ability to safely carry, setup and climb ladders
• Ability to access the mall roof via portable or fixed ladders to inspect
• Ability to inspect the mall daily, including interior and exterior
• Ability to be on call for property issues, and respond during non-standard working hours
• Must be able to work flexible hours including weekends, holidays
• Knowledge of contract negotiation process from bidding to implementation
• Work with GM to ensure all CAM contracts are up to date, including procurement of insurance certificates

We are committed to supporting the well-being and financial security of our team. Our comprehensive benefits package includes:

• Medical Insurance
• Dental Insurance — 100% company-paid
• Vision Insurance
• 401(k) Retirement Plan with a…