Assistant Store Manager - South Park Mall, Colonial Heights, VA

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success.

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

• Overall quality and performance of the retail store staff.
• Ensure compliance of all company policies and procedures.
• Model effective leadership to gain commitment to store goals and training standards.
• Assist with recruitment, selection and training/development of store personnel.
• Provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develop strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to loss or inconsistencies in the store to ensure store achieves shrink goals.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Support the training of all employees in suggested selling and merchandising techniques.
• Ensure company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assist in the completion of accurate and regular merchandise inventory counts.
• Perform other duties as may be assigned.

Standard work week not to exceed 40 hours. Flexible schedule required which includes days, nights, weekends, and holidays.

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily.

• Minimum of one (1) year in retail management.
• Solid knowledge of business and excellent command of the English language.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Demonstrated poise, tact and diplomacy.
• Ability to think strategically, plan and organize effectively.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with critical and creative thinking skills.
• Project management, time management, analytical and superior organizational skills.
• Ability to exercise discretion, confidentiality, and independent judgment.
• Proficiency in Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.

• Stand for extended periods, lift/carry/push‑pull up to 50 lbs.
• Work extended hours during critical project phases and in a fast‑pace, dynamic environment with flexibility.
• Reliable transportation; willingness to travel by car, plane or train.

Assistant Manager pay range: $15.77 - $17.77 per hour. Bonus opportunity if guidelines or criteria are met.

All roles are eligible for the company 401K plan. Full‑time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company‑paid time off.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.