Global Solution Enablement Operations Manager

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

The GSE Operations Manager plays a critical role in driving operational excellence across the Global Solutions Enablement organization. This position serves as the operational backbone for the team—managing order and revenue processes & reporting, pricing, ITAR, Secure Software Guidelines, Tool Decisions & Adaptation (Task Ray, AI Proposal, ...) and project execution to ensure the GSE sales team can operate efficiently and effectively.

The ideal candidate is a detail-oriented, data-driven problem solver who thrives in a dynamic, fast-paced environment and enjoys influencing business outcomes.

• Strategic Influence & Leadership
  • Collaborate with senior leadership to align operations with strategic goals including sales operations, finance, sales teams, solution engineering and IT.
  • Influence cross-functional teams to take action without direct management authority.
  • Contribute to special projects such as the Solution Quote Margin workbook and other high-impact initiatives supporting sales productivity.
  • Partner cross-functionally with KGSO, IT, and KGS Operations to ensure new quoting, booking, and tracking solutions meet GSD needs, improve efficiency, and maintain business continuity.
• Operational Reporting & Analysis
  • Own and manage all GSE order & revenue reporting, including Business Funnel Table (BFT), monthly order and revenue reporting to provide visibility and insights to leadership and regional teams.
  • Build consistent worldwide order and revenue processes that allow closed-loop order and revenue forecasting to plan.
  • Run ad hoc reports and analyze data for business trends, sales performance, and operational improvements.
  • Partner with KGS and KGSO Controllers and senior leadership to ensure data accuracy and alignment with global metrics.
• Improve Operational Efficiency
  • Lead and support cross-functional projects to improve GSE sales efficiency and operational processes.
  • Serve as the primary point of contact for GSE Task Ray project management, including system enhancements, template updates, adoption, and user support.
  • Own guidelines for secure software development, working with selected software leaders in all regions to establish secure software development processes.
  • Own and implement AI for smart search, technical proposal and SOW generation.
  • Drive continuous improvement initiatives by identifying inefficiencies and developing better ways of working across tools, workflows, and reporting. Drive retrospective process and VOC, customer surveys.
• Sales Enablement & Support
  • Support Regional Delivery Managers (RDMs) and regional SEO and sales teams with data, tools, and process insights including AM SE services attache rate, % of quota.
  • Manage pricing and part number creation to support complex solution offerings.
  • Oversee ITAR compliance for the team as the designated ITAR lead.
  • Reset licenses and warranties for deliveries scheduled for more than 3+ months out to ensure readiness for customer delivery.

• Proven ability to work independently and self-manage multiple priorities simultaneously.
• Proven track record driving programs to improve business operations.
• Strong analytical skills with proficiency in Excel, Salesforce, and business intelligence tools.
• Excellent attention to detail, with the ability to identify patterns, trends, and opportunities for improvement.
• Skilled in influencing and collaborating across organizational levels and regions.
• Comfortable operating amid ambiguity and shifting…