Business Development Center Specialist - Lexus of Colorado Springs

Description

Competitive Pay: $18-20 per hour

Work Schedule: Monday - Friday 8am-5pm

Anticipated Final date to receive applications: 2/21/2026

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be!

At Baxter
, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you!

We value individuals who:

• Make it matter through being a caring team member.
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

At Baxter we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER !

• Handling inbound and outbound calls
  :
  The BDC Specialist communicates with customers to schedule service appointments, follow up on service inquiries, and provide updates on vehicle repairs.
• Customer engagement
  :
  The specialist ensures that every customer interaction reflects a professional and courteous company image. They aim to resolve inquiries promptly and efficiently, while maintaining a positive and helpful attitude.
• Appointment scheduling
  :
  The BDC Specialist works to maximize shop efficiency by filling open slots in the service schedule and confirming appointments.
• Data management
  :
  They log all communications and transactions into the CRM system, generate reports, and monitor trends to identify potential areas for service improvement or training opportunities.
• Service campaign management
  :
  They may support promotional campaigns, contacting customers about special offers or recalls, and ensuring timely customer follow-up.
• Collaboration
  :
  The specialist often acts as a liaison between the customer and the service department, ensuring smooth communication between the customer, service advisors, and technicians.
• Follow‑up: A key duty involves following up with customers post‑service to gather feedback, answer additional questions, and build loyalty.

• Must be at least 16 years of age
• Bilingual applicants encouraged to apply

• A team‑first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

• Competitive Pay: $18-20 per hour
• Flexible
  
  Work Schedule:
  
  Monday - Friday 8am-5pm
• Comprehensive Benefits Offering: Market‑leading medical plans including PPO, HSA, and FSA options;
  Multiple Dental (includes orthodontics) and Vision plans;
  Varying Vacation and Sick Leave available Day 1; 4 Week‑Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18;
  Short‑and Long‑Term Disability options;
  Accident and Critical Illness Plans;
  Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight…