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Recreation Services Attendant - Winter

Job in Colorado Springs, El Paso County, Colorado, 80509, USA
Listing for: Aspen Snowmass
Full Time, Seasonal/Temporary position
Listed on 2026-09-12
Job specializations:
  • Customer Service/HelpDesk
    Recreation & Leisure, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21.4 USD Hourly USD 21.40 HOUR
Job Description & How to Apply Below
  • Full-time
  • Job Location:

    Snowmass
  • Budgeted Pay Rate: $21.40
  • Job category:
    On-Mountain Guest Services
  • Season:
    Winter 2026-27
  • Job Classification:
    Full-Time Seasonal
  • Compensation: up to USD 21.4 - hourly
Company Description

With roots dating back to 1946, and a division of Aspen One , Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does.

Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit  or follow @aspensnowmass on Instagram, Facebook, and X.

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected] , , , ,  &  domains.

Job Description

The Recreation Services Attendant position is responsible for interacting with gueststo ensure a memorable experiencethroughoutthe resort.

This position may cover work areas such as base area, on-mountain,parking lots,bus depotsand Lost Forest activities such asthe climbing wall,tubing and the alpine coaster.

This role reports to the Guest Services Manager

Essential Job Functions
  • Greet guests and maintain a friendly and helpful attitude dealing with guest needs
  • Ensure the safe operation of on-mountain activities including explaining regulations, policies or procedures involved in the various recreational facilities, activities and equipment
  • Assist guests with any equipment for correct fit and proper use, working knowledge of the course and equipment, including requirements for overall safety of the structure, elements, harnessing and proper use by participants
  • Be able to answer questions, promote and offer information about theresort, activities and surrounding area
  • Set-up, operate,breakdown work area while ensuring a safe and neat environment
  • Clear, monitor and inspect equipment, tracks, rides or coursesdailyon the ground and at heights
  • Report complaints and guest concerns to supervisor in a timely manner
  • Check tickets, record attendance, sales, receipts, reservations and repair of activities
  • Collect, handle and store ski/snowboard equipment
  • Conduct market research surveys with on-site guests when necessary
  • Perform other duties as assigned
Qualifications

Education & Experience Requirements
  • Proficient experience in the guest service industry
  • Previous experience in one or more of the areas/activities described above preferred
  • High School diploma or equivalent preferred
Knowledge, Skills & Abilities
  • General knowledge of the resort and area
  • Familiarity with company rules, regulations, and operational standards
  • Understanding on how toassistcustomers and meet their needs effectively
  • Basic industry terminology
  • Basic computer skills
  • Ability to work in collaboration with others to achieve team goals
  • Follows all safety policies and procedures and exercises caution when working
  • Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
  • Ability to engage with customers in a positive and helpful manner
Additional Information Work environment and physical demands
  • Ability toreach,…
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