Call Center Representative

Company Overview

Join Our Growing Team at Peak Dental Services!

Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we’re looking for an enthusiastic,
Call Center Representative to join our dynamic team full-time
!

Why Peak Dental Services?

At Peak Dental Services, we believe in creating a supportive, inclusive work environment where you can thrive! We’re a rapidly growing dental network with a clear vision for the future, and we need dedicated team members like YOU to help us reach our goals.

• First 30 days for training: Monday-Friday7am-3:30pm
• Full-Time
  
  Schedule:
  
  Monday-Friday, 8:30am-5pm

Compensation: $18-$19/hour depending on experience

Benefits: We offer a robust benefits package that includes medical, dental, vision, PTO, paid holidays, 401k matching, short-term disability, long-term disability, life insurance, and EAP.

• Answer
  inbound calls
  from new and existing patients
• Schedule appointments and coordinate communication between offices and staff
• Assist patients by answering questions, transferring calls, and updating account information
• Work with multiple dental systems to efficiently manage appointment schedules
• Maintain call quality standards and meet call center KPIs
• Demonstrate exceptional customer service at all times, ensuring every patient feels valued

• 1+ years of recent experience as a
  Call Center Representative
  or in an administrative role
• Minimum typing speed of
  40 WPM
• Medical setting experience is a plus but not required
• Strong written and verbal communication skills
• A
  passion
  for customer service and helping others!

Accepting applications until September 30, 2026

USD $18.00 - USD $19.00 /Hr.